Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support music members by resolving queries through various communication channels.
- Company: Prominent music organisation in Greater London with a focus on inclusivity.
- Benefits: Hybrid working model, 25 days holiday, and diverse employee benefits.
- Why this job: Join a vibrant team and make a difference in the music community.
- Qualifications: Strong customer service skills, GCSEs in Maths and English, and software proficiency.
- Other info: Great opportunity for professional development in a creative environment.
The predicted salary is between 28800 - 43200 £ per year.
A prominent music organization in Greater London is seeking a Member Support Advisor for a 6-month fixed-term contract. The role involves providing support to members through various communication channels and resolving queries effectively.
Applicants should have:
- a strong customer service background
- GCSEs in Maths and English
- proficiency in software platforms
The company offers a hybrid working model, 25 days holiday, and a variety of employee benefits focused on inclusivity and professional development.
Music Member Support Specialist - 6 Month Contract employer: Prs For Music Ltd
Contact Detail:
Prs For Music Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Music Member Support Specialist - 6 Month Contract
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support their members. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve resolved queries or helped someone out. Be ready to share these experiences during your interview to demonstrate your problem-solving abilities.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you a heads-up on what to expect in the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Member Support Specialist role!
We think you need these skills to ace Music Member Support Specialist - 6 Month Contract
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've effectively resolved queries and supported customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Music Member Support Specialist role. Mention why you’re excited about working with us and how your background fits the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Prs For Music Ltd
✨Know Your Music
Brush up on your music knowledge! Familiarise yourself with the organisation's mission, values, and any recent projects or initiatives. This will not only show your passion for music but also demonstrate that you’re genuinely interested in the role.
✨Customer Service Scenarios
Prepare for questions about customer service scenarios. Think of specific examples from your past experiences where you successfully resolved a query or handled a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Tech Savvy is Key
Since the role requires proficiency in software platforms, be ready to discuss your experience with relevant tools. If you’ve used any customer support software or communication platforms, mention them and highlight how they helped you in your previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions! Inquire about the team dynamics, the hybrid working model, or opportunities for professional development. This shows that you’re engaged and thinking about how you can contribute to the organisation.
