Royalty Resolution Manager (FTC) in London

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

The Royalty Resolution Manager position is a key role within the Distribution Operations department and is responsible for driving the highest productivity to maximise the value of payments to PRS for Music members. The role is accountable for ensuring that we have the necessary processes and planning in place to maximise the value paid to PRS members, focusing on driving improvements to maximise operational effectiveness.

Therefore the successful candidate will have excellent interpersonal skills and attention to detail. They will be expected to challenge current processes and be a hands-on people and task manager, coupled with experience of delivering excellent KPI results.

The Operations & Royalty Distributions department at PRS for Music is crucial in managing the end-to-end process of distributing royalties to its members – both through the main quarterly distributions, and through smaller, monthly distributions. Through a collaborative and inclusive team approach, Distribution Operations work closely with teams across the business to calculate the revenue available for distributions, matching music usage data with licensed revenue and performing agreed control checks to ensure accuracy and completeness. There is also a chance to be involved in PRS' distribution policy decisions and reviews of its operational processes, while delivering record-breaking distributions to PRS members.

Responsibilities

• Providing leadership to the Royalty Resolution team, including training and oversight of all tasks completed by the team
• Accountable for maximising the value that is paid to PRS members, by reducing the amount held in various suspense accounts
• Accountable for obtaining up to date bank account and address details for PRS members to release held payments
• Accountable for releasing held values from PRS suspense accounts where copyright disputes and other issues have been resolved
• Supporting the Distribution Support Team with the processing of returned payments
• Providing regular updates to senior leadership on the progress made in reducing held balances
• Supporting the Membership department with complex member payment queries

About you

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

• Operational people management experience desired but not essential.
• Experience of a performance focused culture.
• Knowledge of Excel to 'advanced' level, with a working knowledge of other Microsoft applications
• Excellent analytical, financial and presentational skills.
• Excellent influencing and communication skills. Confident negotiator and presenter at all levels with ability to execute highest standards of stakeholder management.
• Highly driven, tenacious and target focused with a proven track record of leading others to achieve and exceed operational KPIs and working collaboratively across teams.

What’s in it for you?

Here are just a few things that set PRS for Music apart from the crowd:

• We trust, value, and support our people to make the difference
• We believe that diversity of thought and experience provides the platform for innovation and creativity
• We are consciously inclusive and have eight Affinity Groups which you can join and make an impact
• We invest in the development of our people to drive our ambitions forward
• We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
• We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.

The Process

Our interview process for this role is simple:

• First stage interview will take place virtually on MS Teams.
• Second stage interview will take place in person at our London Bridge Hub.

We use competency-based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life.

Location

We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote-working assessment.

At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.