Proxy Voting Operations Specialist (Hybrid) in Manchester

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, our mission is to benefit the whole capital markets ecosystem.

Proxymity’s service offering is now global, matching the needs of our custodian and broker community. We are a fast-growth company, expanding from 10 to over 200 employees in the last four years with a global footprint in London, New York, Tel-Aviv, Malaysia, and Melbourne.

What we’re looking for:

Smart, energetic, and inquisitive individuals to join our core Operations team in Manchester. You will perform a critical role in delivering and supporting first-class operational execution and client support through the Proxymity platform and ancillary systems and processes.

Core Responsibilities:

• Complete Proxy Voting processes and control activities in line with procedures and policies
• Ensure Proxy Voting assigned queries are managed in accordance with agreed KPIs
• Understand and track current and future workloads
• Execute daily tasks with a client-focused approach
• Ask questions to challenge the status quo
• Identify opportunities for process, platform, and control environment improvements
• Participate in improvement projects and operational testing as necessary to support the change agenda
• Review, understand, and operate within Standard Operating Procedures and maintain their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and/or concerns that impact the business, your role, or personal wellbeing in a timely manner
• Be an ambassador for the team, Operations, and Proxymity

Skills:

• Strong attention to detail
• Excellent written and verbal communication skills
• Team orientated with the ability to build positive relationships and work collaboratively
• Ability to work self-sufficiently with strong organisational skills
• Ability to execute in a high-pressure, fast-paced environment
• Flexibility to manage changing priorities and respond to time constraints
• Fast learning to understand complex business processes
• Seeks and acts upon feedback with a focus on personal development

Desirables:

• Understanding of the Securities Services industry and Asset Servicing products
• Working experience within an operations environment
• Experience of working within a start-up/scale-up organisation
• Experience of operational workflow management tools and processes
• Fluency in another language
• Practical experience of working with remote teams
• Knowledge of programming/coding languages and applications
• Working knowledge of Microsoft applications
• Desire to develop technical skills to build effective solutions for the business

Benefits:

• Headspace subscription
• Birthday off in addition to annual leave
• Access to Absorb Learning
• Improved family-friendly policies
• Hybrid working
• Choose your tech
• Two duvet days a year
• One volunteer day a year
• Four-week sabbatical after four years at Proxymity
• Workation policy allowing you to work anywhere in the world for up to 45 days per calendar year
• A dog-friendly office with snacks and free drinks
• Companywide social events twice a year
• Regular team social events
• A company wins programme
• Companywide panels on various subjects like diversity and inclusion, mental health, wellbeing, etc.

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application.