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- Tasks: Provide proactive client service and manage queries for a leading digital platform.
- Company: A top digital investor communications platform based in Manchester.
- Benefits: Hybrid work, Headspace subscription, and professional development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving industry.
- Qualifications: Strong communication skills and prior customer service experience.
- Other info: Enjoy a supportive environment with great career growth potential.
The predicted salary is between 28800 - 48000 £ per year.
A leading digital investor communications platform in Manchester is seeking a Client Service Associate. In this role, you will provide proactive client service, manage queries and issues, and ensure timely resolution.
The ideal candidate will have strong communication skills and experience in customer service.
This position offers hybrid work arrangements and various employee benefits, including a Headspace subscription and opportunities for professional development.
FinTech Client Services Specialist (Hybrid) in Manchester employer: Proxymity
Contact Detail:
Proxymity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinTech Client Services Specialist (Hybrid) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the FinTech space, especially those at the company you're eyeing. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common client service scenarios. Think about how you’d handle tricky client queries or issues. We want to show that we can keep our cool and resolve problems efficiently!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Use examples from your past experiences to demonstrate how you’ve successfully managed client relationships and resolved issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace FinTech Client Services Specialist (Hybrid) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and communication skills. We want to see how you’ve proactively managed client queries and resolved issues in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the FinTech sector and how your skills align with our needs. Let us know what makes you the perfect fit for this role.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide timely resolutions to client issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Proxymity
✨Know Your Client Service Basics
Brush up on your customer service principles and be ready to discuss how you've handled client queries in the past. Think of specific examples where you turned a negative experience into a positive one, as this will show your proactive approach.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable expressing your ideas and experiences.
✨Research the Company and Its Services
Familiarise yourself with the digital investor communications platform and its offerings. Understanding their services will help you tailor your answers and demonstrate genuine interest in the company during the interview.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows that you're engaged and interested in the role. You could ask about their approach to client service or how they support professional development within the team.
