Branch Trainer in Ryton

At Proximo, the UK’s leading provider of specialist and adapted replacement vehicles, we are dedicated to keeping people on the move. When vehicles are out of action, we step in to provide replacements, ensuring our customers maintain their independence and mobility. We are seeking a Branch Trainer to become part of our dedicated Learning & Development team. This is a practical and varied role, with each day offering something new. You will be instrumental in shaping how our colleagues learn and develop, delivering induction and values-based training, as well as providing technical training for our operational roles to ensure every new starter is fully equipped for life on the road or on site.

What you’ll be doing:

• Deliver engaging onboarding for new branch employees, including company induction, values, and core training.
• Design and deliver technical training across key areas such as:
• The Highway Code
• Road Traffic Act 1988
• Wheelchair Accessible Vehicles
• Driver Mobility Aids
• Basic Vehicle Maintenance
• Specialist Vehicles
• Create and deliver role-specific training for Drivers, Valeters, and Vehicle Checkers through interactive workshops and practical sessions.
• Keep accurate records of all training delivered across the branch network.
• Measure the effectiveness and ROI of training to ensure real impact.
• Carry out Training Needs Analyses to ensure learning aligns with business goals.
• Conduct quality audits across branches, covering areas such as customer service, driver standards, and operational compliance.
• Travel regularly to branches (with occasional overnight stays).
• Continuously look for ways to improve, innovate, and drive positive change.

What we’re looking for:

• Someone who’s confident, adaptable, and passionate about developing others.
• Proven experience in an operational training role.
• Experience delivering both classroom-based and side‑by‑side training.
• Ability to design creative, engaging learning content for a range of audiences.
• Strong communication, organisation, and planning skills.
• A proactive mindset with a passion for continuous improvement.

What we offer:

• 25 days’ holiday plus bank holidays, your birthday off, and holidays increasing to 29 days.
• Hybrid working after three months’ probation.
• Medicash healthcare plan, including optical, dental, physiotherapy, and more.
• Events throughout the year, including an end‑of‑year and summer party.
• Funding for qualifications and apprenticeship schemes.
• Enhanced maternity and paternity leave.
• Pension contributions of 5% from you and 5% from us.
• £1,000 employee referral bonus.
• Monthly wellbeing hour.
• Tech scheme and retail cashback scheme.
• Service reward scheme.
• Cycle to Work scheme.
• Casual dress code.

Ready to apply? If you enjoy developing people and want to make a real impact across a growing organisation, we’d love to hear from you. Apply with your latest CV and a member of our recruitment team will be in touch.

For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best‑in‑class goal. When everyone feels free to be their best selves at work, Proximo thrives. We want our people base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity. Our dedication to diversity is authentic, continuously developing, and top‑down driven. Proximo takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves. We’d love to hear from you if you need flexibility in time, locations, or ways you do your job. Additionally, we want to make sure you receive help during the application process so you can give it your all. Please indicate on your application form if you need any reasonable adjustments made during the application process.