At a Glance
- Tasks: Assess and coach colleagues on vehicle handovers, inspections, and customer interactions.
- Company: Join Proximo, the UK's leader in specialist replacement vehicles.
- Benefits: Enjoy 25 days holiday, hybrid working, and a healthcare plan.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact by enhancing safety and service standards.
- Qualifications: Experience in vehicle hire or operations, with strong coaching skills.
The predicted salary is between 35000 - 45000 £ per year.
At Proximo, the UK's leading provider of specialist and adapted replacement vehicles, we are dedicated to keeping people on the move. When vehicles are out of action, we step in to provide replacements, ensuring our customers maintain their independence and mobility.
We are now looking for a proactive Quality Auditor to join our Learning & Development team. This is a hands‐on role where you'll assess the performance of our operational colleagues across customer interactions, vehicle handovers, inspections, and branch processes—always with safety and best practice at the forefront. You'll work closely with our Branch Managers and Trainers, providing clear feedback, delivering targeted coaching, and helping colleagues unlock their full potential.
What you'll be doing:
- Conduct structured assessments during live operational tasks, including vehicle handovers, inspections, customer interactions, and branch processes.
- Observe and assess safe working practices, including vehicle checks, damage identification, and customer safety briefings.
- Provide clear, evidence‐based feedback and document assessment outcomes accurately.
- Deliver 1-1 coaching to close skill gaps and reinforce best practice in customer service, operational efficiency, and safety.
- Work with branch managers to embed consistent standards across teams.
- Ensure colleagues follow correct procedures for vehicle preparation, appraisals, damage reporting, and branch operations.
- Identify non‐compliance or risk areas and escalate where necessary.
- Analyse assessment data to spot trends, recurring issues, and training needs.
- Collaborate with our branch trainer to refine competency frameworks and training content.
- Build strong working relationships with branch managers and operational teams.
What we're looking for:
- Experience in vehicle hire or branch‐based operations.
- Experience in assessing, training, or mentoring within an operational environment.
- Strong understanding of vehicle handover processes, safety checks, and customer service standards.
- Ability to assess performance objectively and provide constructive feedback.
- Excellent communication and interpersonal skills.
- Strong attention to detail and commitment to quality and compliance.
- Ability to coach colleagues with varying levels of experience and confidence.
- Comfortable working across multiple branches and adapting to different operational environments.
- Full UK driving licence.
What we offer:
- 25 days' holiday plus bank holidays, your birthday off, and holidays increasing to 29 days.
- Hybrid working after three months' probation.
- Medicash healthcare plan, including optical, dental, physiotherapy, and more.
- Events throughout the year, including an end‐of‐year and summer party.
- Funding for qualifications and apprenticeship schemes.
- Enhanced maternity and paternity leave.
- Pension contributions of 5% from you and 5% from us.
- £1,000 employee referral bonus.
- Monthly wellbeing hour.
- Tech scheme and retail cashback scheme.
- Service reward scheme.
- Cycle to Work scheme.
- Casual dress code.
If you enjoy coaching, problem‐solving, and making a real impact on people and operations, this is the role for you. Apply with your latest CV and a member of our recruitment team will be in touch.
For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best‐in‐class goal. When everyone feels free to be their best selves at work, Proximo thrives. We want our people base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity. Our dedication to diversity is authentic, continuously developing, and top‐down driven. Proximo takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves.
We'd love to hear from you if you need flexibility in time, locations, or ways you do your job. Additionally, we want to make sure you receive help during the application process so you can give it your all. Please indicate on your application form if you need any reasonable adjustments made during the application process.
Logistics Quality Auditor in Ryton on Dunsmore employer: Proximo Holdings Limited
At Proximo, we pride ourselves on being an Investors in People Silver employer, dedicated to fostering a supportive and inclusive work environment. As a Logistics Quality Auditor, you'll benefit from comprehensive training, generous holiday allowances, and opportunities for professional growth, all while contributing to our mission of keeping people mobile. Our vibrant culture encourages collaboration and celebrates diversity, ensuring that every team member feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Quality Auditor in Ryton on Dunsmore
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Proximo Holdings Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Proximo Holdings Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Proximo Holdings Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Quality Auditor in Ryton on Dunsmore
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Proximo Holdings Limited:This is your chance to really connect with the team at Proximo Holdings Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Proximo Holdings Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Proximo Holdings Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Proximo Holdings Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Proximo Holdings Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
