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- Tasks: Manage liability admitted claims, liaising with clients and driving cases towards resolution.
- Company: Proximo Legal Services is the UK's top provider of specialist replacement vehicles, ensuring mobility for all.
- Benefits: Enjoy 25 days holiday, flexible working hours, health programmes, and fun social events.
- Why this job: Join a forward-thinking firm that values diversity and offers a supportive work culture.
- Qualifications: A law degree or equivalent, plus 2 years in Personal Injury and experience with OIC and MOJ Portals.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Proximo Legal Services is the UK’s leading provider of specialist and adapted replacement vehicles, dedicated to keeping people on the move. We have an exciting opportunity for a Specialist Claims Handler to join our Chester Head Office. As part of our liability admitted team, you will manage a caseload of files where liability has been formally admitted. This is a crucial role within the team, helping to drive cases forward towards resolution.
Key Responsibilities:
- File Management: Handle files by obtaining medical reports, liaising with clients, sharing reports, and working towards settlements or issuing cases in line with company expectations.
- Client Management: Set and manage client expectations around case settlements.
- Client Communication: Maintain clear and effective communication with clients, addressing their queries and providing information throughout the process.
- Portal Management: Utilise our in-house case management system (Proclaim) to liaise with clients, insurers, expert witnesses, and solicitors.
What are we looking for?
- A law degree or equivalent legal qualification.
- At least 2 years' experience within the Personal Injury sector, including experience with the OIC and MOJ Portals.
- Confidence in managing Part-8 litigated files and a proactive approach to negotiation.
- Ability to multi-task and handle multiple cases at once.
- The ability to learn and apply new skills as required.
What will we offer you in return?
- 25 days holiday + 8 bank holidays PLUS your birthday off.
- Flexibility to work around you! We are open to applicants looking for part-time hours, flexible or compressed work weeks, and reduced hours to ensure that work fits around your lifestyle.
- A dedicated health and wellbeing programme.
- Retail cashback scheme.
- Tech scheme.
- Smart/casual dress code.
- Service reward scheme.
- Cycle to work scheme.
- Volunteer days at Chester Zoo.
- Funded social events.
As an Investors in People GOLD standard employer and a member of the Inclusive Employers Group, we invest in your development and provide the latest technology, support, and knowledge to help you deliver excellent service to our customers.
If you’re a proactive negotiator looking for a fresh challenge in a forward-thinking firm, apply now!
For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best-in-class goal. We want our employee base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity.
We’d love to hear from you if you need flexibility in time, locations, or ways you do your job. Additionally, we want to make sure you receive help during the application process so you can give it your all. Please indicate on your application form if you need any reasonable adjustments made during the application process.
Liability Admitted Claims Handler employer: Proximo Holdings Limited
Contact Detail:
Proximo Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liability Admitted Claims Handler
✨Tip Number 1
Familiarise yourself with the Proclaim case management system, as it's crucial for the role. Understanding how to navigate and utilise this system effectively can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of the OIC and MOJ Portals, as experience with these is essential. Being able to discuss your familiarity with these systems during an interview will demonstrate your readiness for the position.
✨Tip Number 3
Prepare examples of your negotiation skills and how you've successfully managed client expectations in previous roles. This will help you showcase your proactive approach, which is highly valued by Proximo.
✨Tip Number 4
Research Proximo's commitment to diversity and inclusion. Being able to articulate how you align with their values during your conversation can make a positive impression and show that you're a good cultural fit.
We think you need these skills to ace Liability Admitted Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Personal Injury sector, particularly with OIC and MOJ Portals. Emphasise your law degree or equivalent legal qualifications and any specific skills that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive negotiation skills and your ability to manage multiple cases. Mention your enthusiasm for working in a diverse and inclusive environment, as this is important to Proximo.
Highlight Relevant Experience: In your application, clearly outline your experience managing Part-8 litigated files and your approach to client communication. Use specific examples to demonstrate how you've successfully driven cases towards resolution.
Showcase Your Soft Skills: Proximo values clear communication and client management. Make sure to include examples of how you've effectively communicated with clients and managed their expectations in previous roles.
How to prepare for a job interview at Proximo Holdings Limited
✨Know Your Stuff
Make sure you have a solid understanding of personal injury law and the specifics of liability admitted claims. Brush up on relevant legislation and be prepared to discuss how your experience aligns with the role.
✨Showcase Your Communication Skills
Since client communication is key in this role, be ready to demonstrate your ability to communicate clearly and effectively. You might be asked to provide examples of how you've managed client expectations in the past.
✨Familiarise Yourself with Proclaim
If you have experience with case management systems, highlight it. If not, do some research on Proclaim and be prepared to discuss how you would adapt to using new software efficiently.
✨Emphasise Your Negotiation Skills
As a proactive negotiator, be prepared to share specific examples of successful negotiations you've conducted. This will show your potential employer that you can handle the demands of the role effectively.
