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- Tasks: Help deploy a clienteling platform for global retail brands using cutting-edge technology.
- Company: Join a fast-growing tech scale-up with a modern API-first architecture.
- Benefits: Enjoy flexible hybrid working, a company pension, and an extra day off for your birthday.
- Other info: Opportunity for international travel and career growth into leading enterprise implementations.
- Why this job: Make a real impact by transforming customer engagement through innovative AI-driven solutions.
- Qualifications: Experience in SaaS implementations and strong Salesforce administration skills required.
The predicted salary is between 40000 - 60000 £ per year.
We are hiring an Implementation Consultant to help deploy our clienteling platform to global retail brands. Proximity powers clienteling technology used by international retailers to help store teams build real customer relationships through data, messaging and AI-driven engagement. We are growing quickly across new markets and customers and are expanding our implementation team. This role suits someone who sits comfortably between technology and delivery. You might currently be a Salesforce Administrator, Implementation Consultant, Solution Consultant or Technical Business Analyst who enjoys working with both engineers and customer teams. You understand how SaaS platforms are configured, integrated and deployed, and you enjoy turning complex systems into working solutions for real customers.
The role offers a structured path into leading enterprise implementations. You will start by working alongside experienced consultants and platform specialists, building deep knowledge of the product and contributing to live projects before progressing into full implementation ownership. Over time you will become a fully accountable Implementation Consultant, owning customer deployments from signed contract through to go-live.
What you will do
- Support configuration and customer change requests
- Contribute to active implementation projects
- Build a strong understanding of the Proximity platform and integration patterns
Within around six months you will:
- Lead smaller implementations independently
- Own defined workstreams within larger programmes
- Act as the primary contact for selected customers
The role involves working with APIs, data models, integrations and AI-enabled capabilities to help retailers adopt technology that transforms how they engage customers. This is a global role and will involve international travel.
What we are looking for
- Experience contributing to or leading SaaS or software implementations
- Strong Salesforce administration capability including configuration, Flow automation, permissions and security
- Understanding of APIs, integrations and data models
- Experience working with retail or omnichannel technology teams
- Confidence working with both technical teams and senior business stakeholders
This role requires experience contributing to or leading real SaaS or Salesforce implementations rather than purely internal administration roles.
Requirements
- Right to work in the UK
- A European language would be desirable
What you get
- Company pension scheme
- Flexible hybrid working in London
- Nomad working for up to four weeks per year
- An additional day off for your birthday
Proximity is a scale-up with a live global platform, real enterprise customers and a modern API-first architecture. AI is already embedded across workflow, insight and engagement. People who enjoy ownership, learning quickly and shaping how things are done tend to thrive here. If you are looking for a role where you can grow into leading enterprise implementations rather than simply supporting them, we would love to hear from you.
Implementation Consultant (SaaS / Salesforce / AI) – London Hybrid – £50–55k employer: Proximity
Contact Detail:
Proximity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant (SaaS / Salesforce / AI) – London Hybrid – £50–55k
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Implementation Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to SaaS and Salesforce implementations. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you’ve successfully implemented technology solutions. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to grow with us. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Implementation Consultant (SaaS / Salesforce / AI) – London Hybrid – £50–55k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Consultant. Highlight your experience with SaaS, Salesforce, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about clienteling technology and how you can help our retail clients. Be genuine and let your personality come through – we love that!
Showcase Your Technical Skills: Since this role involves working with APIs and integrations, make sure to mention any relevant technical skills or experiences. We want to know how comfortable you are bridging the gap between tech and delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Proximity
✨Know Your Stuff
Make sure you have a solid understanding of SaaS platforms, especially Salesforce. Brush up on your knowledge of APIs, integrations, and data models. Being able to discuss these topics confidently will show that you're ready to dive into the technical aspects of the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've contributed to or led software implementations. Highlight how you’ve worked with both technical teams and business stakeholders. This will demonstrate your ability to bridge the gap between technology and delivery.
✨Ask Smart Questions
During the interview, don’t hesitate to ask insightful questions about the Proximity platform and its integration patterns. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
✨Emphasise Your Adaptability
Since this role involves international travel and working with global retail brands, highlight your flexibility and willingness to adapt to different environments. Share any relevant experiences that showcase your ability to thrive in dynamic settings.