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- Tasks: Provide front-line support for Microsoft tools and assist with user onboarding/offboarding.
- Company: Join a dynamic and growing business in Northampton focused on tech innovation.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and opportunities for growth in tech skills.
- Why this job: Be part of a supportive team, gain valuable experience, and work on exciting tech projects.
- Qualifications: Experience with Microsoft 365, Azure AD, and CRM platforms; strong communication and troubleshooting skills required.
- Other info: Ideal for tech-savvy problem solvers eager to learn and grow in a fast-paced environment.
The predicted salary is between 24000 - 42000 £ per year.
Are you a tech-savvy problem solver with a passion for supporting users and systems? Ready to take the next step in your IT career with a dynamic and growing business?
We're looking for a Systems Support Engineer to join a forward-thinking technical team in Northampton. In this role, you'll provide essential day-to-day support across Microsoft 365, Azure AD, Exchange Online, and Zoho CRM - helping to keep the business running smoothly and efficiently.
What You'll Be Doing:
- Deliver front-line support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services
- Support users with Zoho CRM and other Zoho applications, including configuration and basic automation
- Assist with onboarding/offboarding, permissions, and SaaS admin across the business
- Work with developers, solution architects, and machine learning specialists to escalate and solve technical issues
- Build your skills in areas like low-code scripting (Deluge) and process automation
What We’re Looking For:
- Hands-on experience supporting Microsoft 365, Exchange, Azure AD, and VPNs
- Familiarity with CRM platforms - Zoho CRM is ideal, but experience with Salesforce, Dynamics, or HubSpot is also welcome
- Strong communicator with great troubleshooting instincts
- Able to manage multiple priorities in a fast-moving environment
- A team player with a positive, can-do attitude and a thirst for learning
What’s on Offer:
- £30,000 per annum (DOE)
- Uncapped annual bonus (typically 5%-15% of salary)
- Supportive team, great internal tech exposure, and growth opportunities in low-code and systems development
If you’re looking for variety, responsibility, and the chance to grow within a talented tech team — we want to hear from you! Apply now to start your next chapter in IT support and systems engineering.
Systems Support Engineer employer: Proximity Recruitment
Contact Detail:
Proximity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Engineer
✨Tip Number 1
Familiarise yourself with Microsoft 365, Azure AD, and Exchange Online. Since these are key tools for the role, having hands-on experience or even personal projects showcasing your skills can really set you apart during the interview.
✨Tip Number 2
Brush up on your knowledge of CRM platforms, especially Zoho CRM. If you have experience with similar systems like Salesforce or Dynamics, be ready to discuss how those skills can transfer to Zoho.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills. Think of specific examples where you've solved technical issues in a fast-paced environment, as this will show your problem-solving abilities and adaptability.
✨Tip Number 4
Show your enthusiasm for learning new technologies, particularly in low-code scripting and process automation. Mention any relevant courses or self-study you've undertaken to highlight your commitment to professional growth.
We think you need these skills to ace Systems Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft 365, Azure AD, and CRM platforms like Zoho. Use specific examples to demonstrate your problem-solving skills and technical knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT support and your eagerness to join a dynamic team. Mention how your skills align with the job requirements and your enthusiasm for learning new technologies.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to convey technical information clearly. Consider including examples of how you've successfully supported users in the past.
Highlight Teamwork and Adaptability: Emphasise your experience working in fast-paced environments and your ability to manage multiple priorities. Mention any instances where you collaborated with others to solve technical issues or improve processes.
How to prepare for a job interview at Proximity Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with Microsoft 365, Azure AD, and Exchange Online during the interview. Be prepared to discuss specific scenarios where you've successfully resolved technical issues or supported users.
✨Demonstrate Problem-Solving Abilities
As a Systems Support Engineer, you'll need strong troubleshooting instincts. Prepare examples of past challenges you've faced and how you approached solving them, especially in fast-paced environments.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't tech-savvy. This will show your ability to connect with different stakeholders.
✨Express Your Willingness to Learn
The company values a thirst for learning and growth. Be ready to discuss how you stay updated with new technologies and your eagerness to develop skills in areas like low-code scripting and process automation.
