E-Commerce Manager Salary: Up to £48,000 Excellent Benefits Proximity Recruitment are partnering with a growing and ambitious business in Ipswich to recruit an experienced E-Commerce Manager . This is an exciting opportunity for a commercially minded digital professional to take ownership of a rapidly evolving e-commerce platform, driving online sales performance, customer experience, and digital growth. 4 days a week in the offices, 1 day working from home. Working cross-functionally across Marketing, Sales, IT, Operations, Finance and Procurement, you'll play a key role in shaping the online proposition, managing product data, promotional activity, website development and ongoing optimisation. E-Commerce Platform & Product Management Own the day-to-day management and performance of the company's e-commerce portal. Maintain a highly accurate and engaging online product catalogue, including pricing, availability, imagery and product information. Lead the onboarding and integration of products from newly acquired businesses into the existing platform. Continuously improve product content and imagery to ensure consistency and maximise conversion. Collaborate closely with Marketing to develop compelling product descriptions and digital assets. Promotions, Pricing & Commercial Performance Plan, execute and optimise online promotions, seasonal campaigns and homepage merchandising activity. Monitor competitor pricing and market trends, recommending pricing adjustments to maximise commercial performance. Analyse key e-commerce metrics including sales, traffic, conversion rates and customer behaviour. Produce regular performance reports and actionable insights to support strategic decision-making. Website & Digital Development Play a key role in the ongoing website redevelopment programme. Ensure e-commerce functionality aligns with broader digital strategy and customer experience objectives. Contribute to the development of new features, integrations and enhancements that drive online engagement and revenue. Work closely with IT and external partners to improve website performance, security and reliability. Inventory, Data & Systems Maintain accurate SKU and product data across all online channels. Partner with Procurement and Inventory teams to ensure stock levels and availability are accurately reflected online. Support continuous improvement of e-commerce processes, systems and data management. Customer Experience & Stakeholder Collaboration Continuously optimise the online customer journey from product discovery through to checkout. Work collaboratively with Marketing, Sales, Customer Service, IT and Operations to ensure e-commerce activity supports wider business objectives. Support the successful launch of new products and services onto the platform. About You We're looking for an analytical, commercially focused e-commerce professional who thrives in a fast-paced environment and enjoys driving measurable results. Key Requirements Proven experience within an E-Commerce Manager or similar digital trading role. Strong understanding of e-commerce platforms, CMS systems, web analytics and online merchandising. Experience using tools such as Google Analytics to drive data-led decision making. Knowledge of SEO, SEM and broader digital marketing strategies. Strong project management skills with a track record of delivering e-commerce growth. Experience managing product catalogues, pricing strategies and promotional campaigns. Previous experience integrating products from acquisitions or multiple business units into a single platform would be highly advantageous. Excellent communication and stakeholder management skills. Strong analytical capability with experience managing KPIs and performance metrics. Customer-focused mindset with a passion for improving online user experience. Experience supporting website development or redevelopment projects. What's In It For You? Salary up to £48,000 Comprehensive benefits package Opportunity to shape and influence a growing e-commerce function Exposure to exciting digital transformation and website redevelopment projects Collaborative and supportive working environment Genuine opportunities for career development and progression If you're a commercially driven E-Commerce professional looking for a role where you can make a tangible impact on digital growth and customer experience, we'd love to hear from you.
