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For Companies At a Glance
- Tasks: Dive into data analytics and collaborate with teams to drive business growth.
- Company: Join a thriving financial services company in Northampton, known for innovation.
- Benefits: Enjoy a competitive salary, 15% bonus, and flexible work options.
- Why this job: Be part of an ambitious culture with opportunities for personal and professional growth.
- Qualifications: 3+ years in a similar role with experience in Zoho CRM, analytics, and SQL.
- Other info: This role offers potential for career advancement as the company expands.
The predicted salary is between 36000 - 54000 £ per year.
Proximity Recruitment are searching for a dynamic CRM & Analytics Specialist to join a thriving, innovative financial services business in Northampton. This outgoing role is 80% data analytics and working with business stakeholders on driving revenue, commercial opportunities, streamlining processes & improving the operating flow of the business. You will be number 2 within the tech department & work closely with the Head of Tech on business-critical projects.
Responsibilities include:
- Manage and maintain the integrity of data within the Zoho CRM system.
- Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics.
- Analyse CRM data to identify trends, patterns, and insights that can inform business strategy, sales efforts, & marketing campaigns.
- Draw actionable conclusions from data analysis and present findings to stakeholders in a clear and concise manner.
- Collaborate with various departments to understand their reporting needs and provide data-driven solutions.
- Identify opportunities to improve the Zoho CRM processes and workflows.
- Contribute to the development and customisation of the CRM system (if required).
The position is likely to grow with importance over time and the business is experiencing fantastic trajectory into new areas which will see a strong roadmap & project pipeline for this position. The culture is an ambitious & social one and you'll have a collaborative group of individuals to work with from day 1.
The successful candidate will have been in a similar role for 3+ years with a blend of analytics, CRM projects within Zoho & ideally basic development & SQL.
Please don’t hesitate to apply for more details.
CRM & Analytics Specialist employer: Proximity Recruitment
Contact Detail:
Proximity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Analytics Specialist
✨Tip Number 1
Familiarise yourself with Zoho CRM and its functionalities. Since this role heavily involves managing and maintaining data within the Zoho system, having hands-on experience or knowledge about its features will give you a significant edge during discussions.
✨Tip Number 2
Brush up on your data analytics skills, particularly in generating reports and visualisations. Being able to demonstrate your ability to track KPIs and present findings clearly will be crucial in showcasing your fit for the role.
✨Tip Number 3
Network with professionals in the financial services sector, especially those who work with CRM systems. Engaging with industry peers can provide insights into current trends and challenges, which you can reference in your conversations during the interview process.
✨Tip Number 4
Prepare to discuss how you've previously identified opportunities for process improvements in CRM workflows. Sharing specific examples of your contributions to enhancing operational efficiency will demonstrate your proactive approach and problem-solving skills.
We think you need these skills to ace CRM & Analytics Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM and analytics, particularly with Zoho. Emphasise any projects where you've driven revenue or improved processes, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as data analysis and collaboration with stakeholders.
Showcase Your Analytical Skills: Include examples of how you've used data to inform business strategies or marketing campaigns in previous roles. Highlight any experience you have with generating reports, dashboards, and visualisations.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on data integrity.
How to prepare for a job interview at Proximity Recruitment
✨Know Your CRM Inside Out
Make sure you have a solid understanding of Zoho CRM and its functionalities. Be prepared to discuss how you've used it in previous roles, including any specific projects where you improved processes or workflows.
✨Showcase Your Analytical Skills
Prepare examples of how you've analysed data to drive business decisions. Highlight any reports, dashboards, or visualisations you've created, and be ready to explain the insights you derived from them.
✨Understand Stakeholder Needs
Demonstrate your ability to collaborate with different departments. Think of instances where you've worked with stakeholders to identify their reporting needs and how you provided data-driven solutions.
✨Emphasise Your Growth Mindset
Since the role is likely to grow in importance, express your enthusiasm for professional development. Share your willingness to learn new skills, especially in areas like basic development and SQL, which are beneficial for this position.
