Trainee Customer Service Advisor in Leicester
Trainee Customer Service Advisor

Trainee Customer Service Advisor in Leicester

Leicester Trainee 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make calls to warm and cold leads, qualify information, and book meetings.
  • Company: Join a growing renewables business with a friendly team.
  • Benefits: Earn up to £30,000 OTE, enjoy nice office hours, and receive full training.
  • Why this job: Kickstart your career in a stable industry with great earning potential.
  • Qualifications: No experience needed, just confidence and computer skills.
  • Other info: Permanent role after 13 weeks with commission on sign-ups.

The predicted salary is between 25000 - 30000 £ per year.

£25,000 Basic £28,000 - £30,000 OTE

Temp to Perm

Monday to Friday 09:00 – 17:00

Leicester – OFFICE BASED

Are you looking for a role where you can increase your earning potential? Do you want a stable role within a growing industry? Then this is the role for you!

We are currently recruiting for a Renewables Business who is looking to bring in reliable friendly people into the business to qualify leads. These leads come through marketing channels and can include both warm & cold calls.

So, what would you be doing?

  • Making outbound calls to warm leads & cold calling
  • Using a call script
  • Qualifying information
  • Booking meetings & home visits
  • Updating CRM systems

And what do you get?

  • Nice office hours
  • Commission on all sign ups (£50 per sign up)
  • Permanent role after 13 weeks
  • Full training & development

But what experience do you need?

  • No experience is required but prior customer service experience is desirable
  • Full computer literacy
  • Confidence to speak to warm & cold leads

If this sounds like the role for you then APPLY NOW! Alternatively call Sam @ ProviT Recruitment.

Trainee Customer Service Advisor in Leicester employer: Provit Recruitment

Join a dynamic and supportive team in the thriving renewables sector, where your role as a Trainee Customer Service Advisor will not only enhance your earning potential but also offer you a stable career path. With a focus on employee development, you'll receive comprehensive training and enjoy a positive work culture that values collaboration and growth, all within a convenient Leicester office setting.
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Contact Detail:

Provit Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Customer Service Advisor in Leicester

✨Tip Number 1

Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.

✨Tip Number 2

Practice your phone skills! Since you'll be making calls to warm and cold leads, try role-playing with a friend or family member. This will boost your confidence and help you get comfortable with the call script.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Trainee Customer Service Advisor in Leicester

Customer Service Skills
Outbound Calling
Lead Qualification
CRM Systems Proficiency
Communication Skills
Confidence in Cold Calling
Full Computer Literacy
Attention to Detail
Time Management
Teamwork

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for reliable and friendly people, so show us that side of you!

Tailor Your Application: Make sure to tailor your application to the Trainee Customer Service Advisor role. Highlight any relevant skills or experiences, even if they’re not directly related to customer service. We love seeing how your unique background can bring value to our team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. This will help us quickly see why you’d be a fantastic addition to our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining us in no time!

How to prepare for a job interview at Provit Recruitment

✨Know the Role Inside Out

Before your interview, make sure you understand what a Trainee Customer Service Advisor does. Familiarise yourself with the tasks like making outbound calls and using call scripts. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Practice Your Communication Skills

Since you'll be speaking to both warm and cold leads, practice your communication skills. Try role-playing with a friend or family member to get comfortable with different scenarios. This will help you sound natural and confident during the actual interview.

✨Show Enthusiasm for Customer Service

Even if you don't have direct experience, demonstrate your passion for customer service. Share any relevant experiences where you've helped others or resolved issues. This will show that you have the right attitude and are eager to learn.

✨Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the company culture, training opportunities, or what success looks like in this role. This shows you're engaged and serious about the position.

Trainee Customer Service Advisor in Leicester
Provit Recruitment
Location: Leicester
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