At a Glance
- Tasks: Handle customer queries, process orders, and resolve complaints in a dynamic environment.
- Company: Join a supportive SME in Napton with a focus on customer satisfaction.
- Benefits: Competitive hourly rate, stable hours, and a friendly team atmosphere.
- Other info: Must be immediately available and have a car to reach our rural location.
- Why this job: Make a difference by helping customers and gaining valuable experience.
- Qualifications: 12 months of phone-based customer service experience and IT skills required.
Customer Service Advisor (Fixed Term Contract 5 months) 13.85 - 15.52 per hour 09:00 - 17:00 Monday - Friday Napton, Southam (RURAL LOCATION YOU MUST DRIVE) We are currently looking for an IMMEDIATELY AVAILABLE Customer Service Advisor to join a business in Napton, Southam for a 5 month contract until January. This role comes with stable hours in an SME business. This role requires someone to be immediately available, if you have notice this is not the job for you. So what will you be doing? - Answering inbound calls from customers and dealing with queries - Making outbound calls to follow up or update customers - Logging calls and updating customer records accurately - Resolving complaints and escalating where needed - Processing orders, returns or amendments - Liaising with other departments to resolve issues - General Administration What experience do you need? - At least 12 months phone based Customer Service experience - IT literate - Experience using AI systems is highly desirable - You must be immediately available - You must drive and have your own car to get to this site If this sounds like the role for you then APPLY NOW! Alternatively call Sam @ ProviT Recruitment for more information. #WecanProviT...
Customer Service Advisor employer: Provit Recruitment
Provit Recruitment is an excellent employer, offering a supportive work culture that values craftsmanship and attention to detail in the woodworking industry. With competitive pay and regular hours, employees can enjoy a balanced work-life while developing their skills in a rural setting that fosters growth and collaboration among team members.
