At a Glance
- Tasks: Manage customer orders and provide top-notch support in a busy office.
- Company: Join a well-established manufacturing business known for quality and reliability.
- Benefits: Stable hours, on-site parking, and a supportive team environment.
- Other info: Full-time role with opportunities for growth in a thriving company.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service, strong communication, and organisational skills.
The predicted salary is between 28000 - 30000 € per year.
We are currently recruiting for a Sales Order Administrator to join a well-established and growing manufacturing business supplying products to customers across the UK. This is an excellent opportunity to become part of a supportive and fast-paced customer service team within a company known for quality, reliability, and strong customer relationships.
The Role
As a Sales Order Administrator, you will play a key role in delivering excellent customer service while ensuring customer orders are processed efficiently and accurately. You will be responsible for managing enquiries, maintaining customer relationships, and liaising with internal departments to ensure a smooth customer experience from order to delivery. This role is ideal for someone who is organised, proactive, and confident working in a busy office environment.
Key Responsibilities
- Handling customer enquiries via phone and email
- Processing and progressing customer orders
- Maintaining accurate customer records and correspondence
- Building and maintaining strong customer relationships
- Providing proactive updates and support to customers
- Liaising with internal departments to ensure high service levels
- Supporting the wider Customer Service team in achieving business objectives
About You
The successful candidate will have:
- Previous experience within a customer service or administrative role
- Strong communication and organisational skills
- The ability to prioritise and manage a varied workload
- A professional and positive approach to customer service
- Good working knowledge of Microsoft Office, including Excel and Word
- The ability to work effectively both independently and within a team
- Experience using SAP and/or working within a manufacturing environment would be advantageous, although full training will be provided.
What We Offer
- Full-time permanent opportunity
- Stable Monday to Friday working hours
- Supportive team environment
- Opportunity to join a growing and established business
Please note: This is a fully office-based role. Remote or hybrid working is not available. If this sounds like the right opportunity for you, we would love to hear from you - apply today to be considered for the role.
Benefits:
- On-site parking
Sales Order Administrator in St. Helens employer: PROVISION RESOURCE LIMITED
Join a well-established and growing manufacturing business in St Helens, where you will be part of a supportive and fast-paced customer service team. We offer a stable Monday to Friday working schedule, on-site parking, and a commitment to employee growth within a company renowned for its quality and strong customer relationships. This is an excellent opportunity for those seeking meaningful employment in a collaborative environment that values proactive contributions and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Administrator in St. Helens
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the manufacturing business. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about your past experiences and how they relate to the role of a Sales Order Administrator.
✨Tip Number 3
Show off your skills! During the interview, highlight your organisational skills and ability to manage a busy workload. Use examples from your previous roles to demonstrate how you've successfully handled similar tasks.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds!
We think you need these skills to ace Sales Order Administrator in St. Helens
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role of a Sales Order Administrator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your organisational skills and any experience with Microsoft Office or SAP, as these are key for us.
Show Your Personality:We love a positive attitude! When writing your application, let your personality come through. A friendly tone can make a big difference and show us that you’d fit right into our supportive team environment.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at PROVISION RESOURCE LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Order Administrator. Familiarise yourself with customer service principles and how to handle enquiries efficiently. Brush up on your knowledge of Microsoft Office, especially Excel and Word, as these will be crucial in your day-to-day tasks.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or built relationships, and be ready to share those stories during the interview.
✨Demonstrate Your Organisational Skills
The ability to manage a varied workload is essential. Bring along examples of how you've prioritised tasks in previous roles. You could even create a simple plan or list to show how you would approach managing customer orders and enquiries efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
