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- Tasks: Support residents in maintaining their housing and accessing essential services.
- Company: Join Providence Row Housing Association, a historic organization aiding the homeless since 1860.
- Benefits: Enjoy a permanent position with a competitive salary and opportunities for personal growth.
- Why this job: Make a real impact in your community while working in a supportive and diverse environment.
- Qualifications: Experience with homeless individuals and knowledge of housing management is essential.
- Other info: Evening and weekend shifts required; diversity is highly encouraged in applications.
The predicted salary is between 16300 - 19200 £ per year.
Job Title: Enhanced Housing Officer
Location/s: EGH, DGH and Providence House – London Borough of Tower Hamlets
Salary: £27,352.00
Hours: Hours: 40 hours per week including weekends
Contract: 1 post – Permanent
PRHA’s Support Teams are seeking three enthusiastic Enhanced Housing Officers to work with our amazing residents.
Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.
Our Enhanced Housing Officers provide a housing service to hostel residents who find it difficult to maintain and sustain their accommodation. You will be working in partnership with a wide range of other services to ensure that our residents are motivated and supported through pre- and post- sign up, to claim benefits and grants, manage their accommodation, report repairs and complaints, access education, and develop financial skills.
Enhanced Housing Officers also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with H&S regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.
You need to have experience of working with homeless people with complex needs, have a good understanding of housing management and Health and Safety regulation, be competent with computer systems, and comfortable completing regular performance reports. The Enhanced Housing Officers is a day shift based role with evening and weekend working. Depending on the service, you may also be required to do sleep-in shifts.
PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability.
Main areas of responsibility
For further details, please refer to the attached Job Description
Enhanced Housing Officer employer: Providence Row HA
Contact Detail:
Providence Row HA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enhanced Housing Officer
✨Tip Number 1
Familiarize yourself with the specific challenges faced by homeless individuals, especially those with complex needs. Understanding their experiences will help you connect better during interviews and demonstrate your commitment to supporting them.
✨Tip Number 2
Network with professionals in the housing and social services sectors. Attend local events or workshops related to homelessness and housing management in East London to build connections that could give you insights into the role and organization.
✨Tip Number 3
Research Providence Row Housing Association's values and recent initiatives. Being able to discuss how your personal values align with theirs can set you apart as a candidate who is genuinely interested in contributing to their mission.
✨Tip Number 4
Prepare to discuss your experience with housing management and Health and Safety regulations in detail. Be ready to provide examples of how you've successfully navigated these areas in previous roles, as this will be crucial for the Enhanced Housing Officer position.
We think you need these skills to ace Enhanced Housing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Enhanced Housing Officer position. Understand the responsibilities and required skills, especially the importance of working with homeless individuals and knowledge of housing management.
Highlight Relevant Experience: In your application, emphasize any previous experience you have working with homeless people or in housing management. Be specific about your roles and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to mention your competencies with computer systems and your ability to complete performance reports. Provide examples of how you've used these skills in past roles to support your application.
Express Your Commitment to Diversity: Since PRHA is looking to increase diversity within their organization, consider sharing any personal experiences or perspectives that align with this goal. This could include your understanding of homelessness or your background, if relevant.
How to prepare for a job interview at Providence Row HA
✨Show Your Passion for Supporting Residents
Make sure to express your enthusiasm for working with homeless individuals and your commitment to helping them overcome their challenges. Share any relevant experiences that highlight your dedication to supporting vulnerable populations.
✨Demonstrate Your Knowledge of Housing Management
Be prepared to discuss your understanding of housing management principles and Health and Safety regulations. Highlight any previous experience you have in these areas, as it will show that you are well-equipped for the role.
✨Highlight Your Teamwork Skills
Since the role involves working in partnership with various services, emphasize your ability to collaborate effectively with others. Provide examples of how you've successfully worked in a team to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of specific scenarios from your past work where you successfully supported residents or managed difficult situations, and be ready to share those stories.
