About Mercure Exeter Southgate Hotel
Mercure Exeter Southgate Hotel is a prestigious and welcoming destination dedicated to providing exceptional service and a memorable stay for every guest. Our motto is People – Quality – Profit, and it’s no accident that people come first. We believe great service comes from great people! We are passionate about fostering a supportive work environment where team members can bring their best selves, grow professionally, and excel in their careers. We are looking for a reliable, hardworking Linen Porter to join our dedicated housekeeping team and ensure our hotel maintains the highest standards of cleanliness, organization, and operational efficiency.
Role & Key Responsibilities
- Collect, transport, and distribute clean bed linen, towels, and staff uniforms throughout the hotel and guest floors.
- Maintain clean, organized, and fully stocked linen storerooms and housekeeping supply closets.
- Ensure used and soiled linen is correctly sorted, stored, and prepared for scheduled laundry vendor collection.
- Assist room attendants and housekeeping staff by promptly delivering extra amenities and guest supplies.
- Inspect linens for damage, maintain stock checks, and report any shortages or maintenance issues immediately to the Housekeeping Supervisor.
- Strictly follow hotel health, safety, manual handling, and hygiene standards at all times.
What We Are Looking For
- Previous experience as a Linen Porter, Housekeeping Attendant, or in a general hotel/hospitality operations role is preferred, though full training will be provided for candidates with the right attitude.
- Excellent physical fitness and stamina, with the ability to manage active manual labor including lifting heavy laundry bags, standing for long periods, and pushing filled linen trolleys.
- Strong attention to detail with high quality control standards when inspecting, organizing, and delivering clean linens across all floor levels.
- Reliable work ethic with proven time-management skills to complete daily distribution tasks efficiently without direct supervision.
- Strong team player with good communication skills to liaise smoothly with room attendants, floor supervisors, and external laundry service representatives.
- High awareness of workplace health, safety, and hygiene practices, including proper manual handling techniques to ensure a safe working environment.
- Flexibility to work shift patterns that adapt to hotel occupancy demands, including early mornings, weekends, and public holidays.
What We Offer
- Competitive compensation, clear workplace benefits, and structured employee perks.
- Ongoing training, skill development, and clear career growth opportunities in a supportive environment.
- Staff discounts on accommodation, food, and beverages across the hotel group network.
- A friendly, inclusive, and collaborative professional team culture.
Linen Porter in Exeter employer: Providence Hotels
The Grange Hotel offers an exceptional work environment with stunning views of Morecambe Bay and the Lake District, making every day a picturesque experience. Our commitment to excellence in hospitality is matched by our supportive work culture, which fosters employee growth through training and development opportunities. Join us to be part of a team that values creativity and dedication, ensuring both staff and guests enjoy memorable experiences.
