At a Glance
- Tasks: Lead and manage events, ensuring flawless execution and exceptional service.
- Company: Join a vibrant hotel team known for outstanding guest experiences.
- Benefits: Competitive salary, performance bonuses, staff meals, and discounts.
- Other info: Enjoy ongoing training and a supportive, inclusive team culture.
- Why this job: Be at the heart of exciting events and make lasting memories for guests.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
We are searching for an engaging and resourceful M&E Operations Manager to join our team. Our M&E Operations Manager will play a crucial role in ensuring the success of various events hosted at the hotel. This individual must display exceptional verbal communication skills and a keen attention to detail. Duties include assisting with the planning and execution of events, coordinating with vendors, and ensuring that all guest needs are met during the event. Successful candidates will have strong multitasking skills and enjoy working in a fast-paced, dynamic environment.
Role Overview
As M&E Operations Manager, you will be responsible for the day-to-day management and delivery of all meetings and events operations within the hotel. You will lead the M&E team, ensuring all events are executed flawlessly and to the highest standards, maintaining our reputation for exceptional service.
Key Responsibilities
- Oversee the setup, execution, and breakdown of all meetings and events within the hotel.
- Lead and manage the M&E operations team, ensuring high levels of service and team engagement.
- Work closely with the Sales and Events teams to ensure event requirements are understood and met.
- Ensure all event spaces are prepared and presented to the highest standard.
- Manage staffing levels in accordance with event requirements and budgetary guidelines.
- Maintain health & safety, food hygiene, and operational standards across all event activities.
- Monitor and respond to client feedback to continuously improve service quality.
- Liaise with suppliers and contractors where required to support event execution.
- Maintain inventory and manage ordering of necessary event equipment and supplies.
- Conduct regular training and development sessions for the M&E team to uphold service excellence.
- Running dinners, conferences and weddings.
- Rota, training and development.
What We Offer
- Competitive salary with performance-based bonus.
- Staff meals on duty.
- Hotel and partner discounts.
- Ongoing training and development opportunities.
- Supportive and inclusive team culture.
Meetings & Events (M&E) Operations Manager in Accrington employer: Providence Hotels
Join our vibrant hotel team as an M&E Operations Manager, where you'll thrive in a supportive and inclusive culture that values exceptional service and teamwork. With competitive salaries, performance-based bonuses, and ongoing training opportunities, we empower our employees to grow and excel in their careers while enjoying unique benefits like staff meals and discounts at partner establishments. Experience the dynamic environment of event management in a prestigious location, ensuring every event is executed to perfection.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events (M&E) Operations Manager in Accrington
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with people in the M&E sector. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos, feedback, and any metrics that highlight your success. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its events. Be ready to discuss how your experience aligns with their needs and share specific examples of how you've handled challenges in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Meetings & Events (M&E) Operations Manager in Accrington
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let us see your enthusiasm for meetings and events! Share any relevant experiences that highlight your love for planning and executing successful events. We want to know why you’re excited about this role!
Be Detail-Oriented:Attention to detail is key in our line of work. Make sure your application is free from typos and errors. Use clear formatting and structure to make it easy for us to read. This will show us that you can manage the finer points of event operations.
Highlight Your Team Spirit:As an M&E Operations Manager, you'll be leading a team. In your application, emphasise your teamwork skills and any leadership experiences you've had. We love candidates who can inspire and engage their teams while delivering exceptional service.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your skills align with what we’re looking for. Apply through our website to ensure we get your application directly!
How to prepare for a job interview at Providence Hotels
✨Know Your Events Inside Out
Before the interview, research the types of events the hotel typically hosts. Familiarise yourself with the logistics involved in planning and executing these events. This will not only show your enthusiasm but also demonstrate your understanding of the role.
✨Showcase Your Communication Skills
As an M&E Operations Manager, exceptional verbal communication is key. Prepare to discuss examples where you've effectively communicated with clients, vendors, or team members. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Multitasking Abilities
Be ready to share specific instances where you've successfully managed multiple tasks simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you thrive in fast-paced environments.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's event management processes, team culture, and expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
