Tobacco Dependency Advisor (QEH) in King's Lynn

Tobacco Dependency Advisor (QEH)

Employer: Provide Community (Provide CIC)

Location: Queen Elizabeth Hospital, King\’s Lynn

Contract: Fixed term 27 months (Norfolk Smoking Cessation), Grade NHS AfC: Band 4

Salary: £27,485 – £30,162 per annum

Closing date: 16/01/2026 23:59

Job Overview

An exciting opportunity has arisen for a highly motivated individual to join us as a Tobacco Dependency Advisor (TDA), supporting the delivery of the new Emergency Department Stop Smoking Service operating within Norfolk’s three acute hospital Trusts. You will be based at Queen Elizabeth Hospital, King’s Lynn.

Responsibilities

• Promote the new service in Norfolk Acute Trusts
• Proactively identify and engage with adult patients and visitors attending the three Emergency Departments who smoke and deliver Very Brief Advice (VBA) to encourage engagement with cessation services
• Provide immediate evidence‑based, non‑judgemental advice and support using brief intervention models tailored to the ED setting
• Offer free vape starter kits to support immediate quit attempts, following national harm‑reduction guidance
• Record engagement, quit attempts, and referrals for performance monitoring, service evaluation, and reporting
• Maintain contact with the patient, contacting them within 48 hours of engagement and at least weekly until the 28‑day quit date and up to six weeks
• Work toward monthly KPIs, adapting delivery to achieve outcomes
• Reduce smoking prevalence and smoking‑related health inequalities by providing evidence‑based cessation support to adult smokers attending EDs in Norfolk
• Reduce future ED attendances and hospital admissions linked to smoking‑related conditions
• Increase the number of quit attempts and successful cessation outcomes
• Contribute to improved population health outcomes and reduce NHS burden through early intervention
• Support the Government’s ambition for smokefree communities by 2030
• Embed the cessation offer as part of a whole‑system approach with acute, community, and public health partners
• Manage a caseload of participants identified via the ED Stop Smoking Service independently
• Use motivational interviewing and Making Every Contact Count (MECC) to support sustained behaviour change
• Ensure inclusive engagement with individuals and communities experiencing high burden of smoking‑related harm
• Collaborate with acute trusts, local authority public health teams, and community partners to strengthen local cessation pathways
• Where vaping is inappropriate, establish alternative support in the community and refer patients requiring pharmacotherapy or intensive support to the appropriate service
• Record details of service users, completing documentation per SOPs
• Input patient data onto local system and PharmOutcomes, ensuring accuracy and monitoring audit reports
• Work as part of the wider team with other TDAs, health professionals, and ED smoking champions
• Maintain professional relationships within Norfolk Acute Trusts and other relevant organisations
• Engage in continuous professional development, maintaining up‑to‑date knowledge of evidence‑based practices, techniques, and emerging guidance (including NICE); complete mandatory Trust training and NCSCT modules and pursue ongoing relevant learning
• Manage own daily timetable of delegated tasks, including time for supervision and training
• Carry out administrative duties as required
• Attend educational events and ED departmental meetings
• Promote the service within the ED

Qualifications – Essential

• NCSCT Practitioner – trained or willing to undertake
• NVQ Level 3 Health and Social Care
• Car owner/driver
• Experience in managing caseloads
• Experience of working in a healthcare environment

Qualifications – Desirable

• Familiarity with IT systems (Word, Excel, Outlook, PharmOutcomes)

Professional UK clinical registration

If the role requires UK professional clinical registration, Provide will pay for registration during the first year of employment.

We are an equal opportunity employer

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proudly supporting LGBT+, ethnic minority and men’s networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

How will we contact you?

• All correspondence for this post will be by email or text messaging. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants, we will only contact those external applicants who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume you have not been shortlisted.
• Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
• To contact the Recruitment Team, email provide.recruitment1@nhs.net.
• Contacting the Recruiting Manager about the vacancy or for feedback after interview – details are provided within the advert.

Checking progress on your application

To check progress, log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

COVID‑19 Vaccination

Provide continues to encourage all colleagues to ensure they have been double‑vaccinated and received a booster vaccination. We recognise taking the vaccine provides the best defence against COVID‑19 for our patients, service users, colleagues, and their families.

Anti‑Fraud, Disability, Work Trials

Our staff are trained in \’Anti‑Fraud\’ and use technology to examine identity/immigration documents.

If you have a disability and need assistance or more time to complete your application or attend an interview, contact the HR Services Team on 0300 3030 2661 or email provide.recruitment1@nhs.net.

Check with your local Job Centre Plus for eligibility for a Work Trial. If you are interested in trying this job first, contact the HR Services team to arrange it.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre‑employment appointment with the Recruitment Coordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.