Senior Pay and Data Co-Ordinator in Chelmsford

This is an exciting opportunity to play a key role within the Workforce Solutions Team, leading the pay and data function that supports temporary staffing across Provide Community. Working at the heart of the service, you will ensure sessional workers are paid accurately and on time, while maintaining high-quality workforce data and providing expert support on pay, shifts, and related queries. You will also contribute to the recruitment, compliance, and coordination of sessional workers, helping to ensure a seamless experience for both workers and managers. This varied role is ideal for someone with excellent attention to detail, strong organisational skills, and a passion for delivering outstanding customer service in a fast‑paced environment.

Duties Of This Role Include:

• To undertake administration to ensure Workforce Solutions workers are paid correctly for the shifts they have worked.
• To be the first point of contact for Workforce Solutions workers in relation to queries about shifts, pay, and general enquiries.
• To provide training, advice and information regarding processes.
• To ensure databases contain accurate information and are maintained appropriately.

Working for our organisation Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

Qualifications:

• Essential criteria: NVQ Level 3 or equivalent experience acquired through work.
• Desirable criteria: Level 3 CIPD qualification.

Experience:

• Essential criteria: At least 1 year recent payroll experience.
• Experience of using an integrated computerised HR and payroll system.
• Current working knowledge of PAYE, NI and statutory benefits, including terms and conditions of employment.
• At least 2 years recent customer service experience.
• Desirable criteria: Experience in the health and social care industry.
• Experience in a temporary staffing function.

Skills:

• Essential criteria: Excellent communication skills.
• Excellent attention to detail.

COVID-19 Vaccination: Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination. We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud: Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability: If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team.

Work Trials: Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant: You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre‑employment appointment with the Recruitment Co‑Ordinators. The information that you provide will be treated confidentially.