Senior Administrator in Braintree

Main area: Administration

Grade Band: 3

Contract: Permanent

Hours: Full time - 37.5 hours per week (Monday - Friday)

Job ref: 828-PROVIDE3920

Employer: Provide CIC

Employer type: NHS

Site: Eastlight House

Town: Braintree

Salary: £25,760 - £27,476 pa

Salary period: Yearly

Closing: 21/08/2026 23:59

Job Overview: Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support across the Chelmsford/Maldon/Braintree area. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors. The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues.

Applicants have previous administrative experience, including excellent typing skills including audio typing and working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT skills and be able to work on their initiative with minimal supervision.

Main duties of the job:

• Providing comprehensive administrative support for clinicians and medical staff.
• Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
• Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
• Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
• Use of SystmOne.
• Maintaining equipment records.
• Producing standard reports from databases.
• Audio Typing.

Working for our organisation: Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups.

Person specification:

• Driving Licence: Valid driving licence.

Work Related:

• Essential criteria: 2 years administrative experience. Proven ability to manage busy workload and general administrative support.
• Desirable criteria: 2 years NHS administrative experience. SystmOne knowledge.

Qualifications:

• Essential criteria: NVQ or equivalent. Good level of education.
• Desirable criteria: Competent in Microsoft office to intermediate level.

Experience:

• Essential criteria: Proven experience in office environment.
• Desirable criteria: Previous experience in a health care setting.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant: You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators. The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.