At a Glance
- Tasks: Be the friendly face of our clinics, welcoming clients and managing admin tasks.
- Company: Join Provide, a community-focused social enterprise making a difference in health and social care.
- Benefits: Enjoy flexible working, competitive pay, and the chance to give back to the community.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: GCSE education, receptionist experience, and a valid driving licence are essential.
The predicted salary is between 24000 - 28000 € per year.
We are looking for a Mobile Receptionist to cover various Provide sites across Mid Essex. The post holder will act as the first point of contact for all clients, visitors and staff entering the clinic/department/building by providing an efficient and courteous welcome either face‑to‑face and on the telephone. Driving licence and vehicle essential.
Main duties of the job:
- Act as the first point of contact for all clients, visitors and staff entering the clinic/department/building.
- Record the arrival of clients using SystmOne for any Provide services based at a clinic and provide guidance as necessary.
- If required by the service, check contact details held are up to date and current.
- Assist with attending clinicians with administration by scanning documents onto SystmOne.
- Book records in and out of clinic using SystmOne.
- Ensure records are returned to the correct location.
- Complete administration tasks as directed by the Administration Support Team (AST) Team Leader or Administration Support Team Manager.
- Sort and distribute incoming mail for all staff at the clinic and act on items as appropriate, deal with outgoing post (internal and external).
- Ensure that all internal post is ready for collection on the appropriate days.
- Issue hearing aid batteries as appropriate.
- Ensure that doors and windows are secured and security alarms set if the last person to leave, ensuring files, keys and stock are secured on leaving the premises.
- Be responsible for logging day to day maintenance requests via Provide Estates & Facilities for minor repairs required to the clinic/department/building premises.
Qualifications:
- Good general level of education to GCSE level.
Work Related Knowledge & Experience:
- Proven work experience in a Receptionist role or experience in dealing with members of the public.
- Experience of working in an administrative role.
- Standard keyboarding skills, computer literate, ability to plan, organise and co-ordinate own work, ability to deal with sensitive issues in a professional and considerate manner.
- Competent use of Microsoft packages.
Circumstances:
- Valid driving licence and ability to travel to different bases across the Essex area with own vehicle.
About Provide:
Provide is a Community Interest Company (social enterprise) that delivers a broad range of health and social care services in the community. We work from a variety of community settings and have a strong commitment to safety, responsiveness and high quality. As an employee‑owned social enterprise, any profits are reinvested into the local community or back into delivering services. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from underrepresented groups. We are committed to equal opportunities, flexible working practices and the National Living Wage.
Employer Certification / Accreditation:
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and requires a Disclosure to the Disclosure and Barring Service.
Mobile Receptionist in Maldon employer: Provide CIC
At Provide, we pride ourselves on being an exceptional employer, offering a supportive work culture that values community and employee well-being. As a Mobile Receptionist, you will enjoy flexible working practices, opportunities for professional growth, and the satisfaction of contributing to vital health and social care services in Mid Essex. Our commitment to reinvesting profits into local communities ensures that your work has a meaningful impact, making Provide a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Receptionist in Maldon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Provide. Understand their values and services so you can show how you fit into their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your previous experience as a receptionist or in admin can benefit Provide. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role like this. Wear something smart and professional that reflects the welcoming vibe of Provide. You want to look approachable and ready to assist.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Mobile Receptionist role.
We think you need these skills to ace Mobile Receptionist in Maldon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Mobile Receptionist where communication is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in reception or administration roles and mention any specific skills that match what we're looking for, like your ability to use SystmOne or handle sensitive issues professionally.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Provide!
How to prepare for a job interview at Provide CIC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Receptionist. Familiarise yourself with SystmOne and how it’s used in recording client arrivals and managing records. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your People Skills
As the first point of contact, your ability to interact with clients and staff is crucial. Prepare examples from your past experiences where you've successfully dealt with the public or handled sensitive situations. This will demonstrate your communication skills and professionalism.
✨Highlight Your Organisational Skills
Being organised is key in this role. Think of specific instances where you’ve managed multiple tasks effectively, like sorting mail or coordinating appointments. Bring these examples to the interview to illustrate your ability to keep things running smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture at Provide, and what a typical day looks like for a Mobile Receptionist. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
