Job overview
The Quality Performance Analyst supports the Quality Teams, reporting through the Business Support Officer, by turning quality, safety, risk and experience data into accurate, timely and useful information. The post holder provides routine and ad hoc analysis, maintains reporting processes, supports the Group’s risk and incident system, and helps colleagues use information to improve services and patient safety.
Working within agreed procedures and priorities, the post holder manages their own workload, resolves standard data and system issues, and escalates complex, high-risk, novel or policy-sensitive matters to the appropriate senior lead. The role works across services and with internal/external system suppliers, commissioners and national reporting platforms as required.
Advert
We are looking for an organised and analytical individual to join the Quality and Safety Team, supporting the delivery of high quality information across quality, risk and patient safety. The postholder will analyse and interpret complex data, identify themes and trends, and produce accurate reports, dashboards, scorecards and presentations. The postholder will work closely with clinical and operational teams, commissioners and senior colleagues, providing quality intelligence and responding to information requests.
The role will also involving supporting risk and incident management systems, national patient safety reporting, audit activity and data quality processes, while identifying and resolving data issues to ensure accurate, reliable and traceable information. There will be a requirement to deliver training and guidance, contribute to improvement projects, develop internal and external relationships, share learning and good practice. The postholder will be confident working independently, using their own initiative to manage competing priorities and deadlines, while maintaining high standards of confidentiality, information governance and data quality.
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Detailed job description and main responsibilities
Please see attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.
FURTHER INFORMATION:
How will we contact you?
- All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
- As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
- If you wish to contact the Recruitment Team, please do this via [email protected]
- If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
Checking progress on your application?
To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.
Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.
Professional UK clinical registration required for the role?
If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.
COVID-19 Vaccination
Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.
We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.
Anti Fraud
Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].
Work Trials
Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant:
You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.
The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.
Quality Performance Analyst in Colchester employer: Provide CIC
Provide CIC is an excellent employer, offering a supportive team environment that prioritises person-centred care within the NHS. Employees benefit from a competitive salary, NHS Pension, and opportunities for professional growth in a fulfilling role that directly impacts community health in Chelmsford.
