At a Glance
- Tasks: Lead a dynamic team to deliver top-notch administrative support and enhance patient experiences.
- Company: Join Provide Wellbeing, bridging private healthcare and the NHS with a caring approach.
- Benefits: Enjoy a competitive salary, part-time hours, and a supportive work environment.
- Other info: Diverse team culture welcoming applicants from all backgrounds.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: 3+ years in admin roles, team coordination, and a passion for customer service.
The predicted salary is between 34000 - 34000 £ per year.
Main area: Business Support Team Leader
Grade: Non AfC
Contract: Fixed term: 12 months (Maternity Cover for a period of 12 months)
Hours: Part time - 21.5 hours per week (Mon - Fri)
Job ref: 828-PROVIDE4210
Employer: Wellbeing
Employer type: Private Sector
Site: Provide HQ
Town: Colchester
Salary: £34,000 pro rata
Salary period: Yearly
Closing: 21/08/2026 17:00
Why work for Provide Wellbeing: Provide Wellbeing is an organisation that exists to bridge the gap between private healthcare and the NHS. At Provide Wellbeing, we provide both NHS and self-pay healthcare services. Our self-pay route is there to fill a gap where people are unable to access NHS services as they are not eligible, they want to choose to be seen rather than waiting, or they live in areas where certain services aren’t provided by the NHS. We want all of our customers to be able to say they felt cared for as an individual, and they felt truly listened to and respected.
Job overview: The Business Support Team Leader will apply expert knowledge of administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, timely and efficient service for both the administrative and clinical teams, with a focus on delivering a positive patient experience, and excellent customer service.
Main duties of the job:
- To take overall responsibility for the coordination and prioritisation of workload for the administrative function of the Business Support Team.
- Ensure that project and administrative support is provided to the services via the Business Support Team.
- Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance management, disciplinary and grievance.
- To mentor, support and develop staff, overseeing any staff induction and training.
- To lead on, review and establish administrative processes that supports the Business Support team and allow the achievement of Provides Wellbeing strategic objectives.
- Respond to ad-hoc requests made by the Provide Wellbeing management team in support of business growth.
Working for our organisation:
- Experience of co-ordination of multiple activity to support the delivery of services.
- Experience of working within a team and providing support to more than one person.
- Minimum of 3 years’ experience in an administrative role and working within a fast-paced organisation.
Detailed job description and main responsibilities:
- Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance management, disciplinary and grievance.
Person specification:
- Experience of co-ordination of multiple activities to support the delivery of services.
- Previous experience in a similar role.
- Knowledge of operational team activity that supports health / surgical services.
Experience and qualification:
- Experience in the development and performance management of employees.
- Project Management Qualification or experience.
Provide Wellbeing are committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
If we require you to hold UK professional clinical registration to undertake your role, Provide Wellbeing will pay for your registration during the first year of your employment.
Successful Applicant: You will be required to bring all your documentation to your interview to the recruiting manager and again at your pre-employment appointment to Human Resources Department. The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide Wellbeing may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
We recognise taking the vaccine provides the best defence against COVID-19 for our patients, service users, customers, fellow colleagues, and their families. Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability: If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or provide.recruitment1@nhs.net.
Closing Date: Provide Wellbeing reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response.
Business Support Team Leader in Colchester employer: Provide CIC
Join our dedicated team as a Community Phlebotomist in Mid Essex, where you will have the opportunity to make a meaningful impact on patients' lives by providing high-quality phlebotomy services in their homes and community settings. We pride ourselves on fostering a supportive work culture that values compassion and teamwork, offering ongoing training and development opportunities to help you grow in your career. With a focus on patient comfort and dignity, you'll be part of a small, dynamic team that ensures every interaction is both professional and caring.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Team Leader in Colchester
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We think you need these skills to ace Business Support Team Leader in Colchester
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence field, your ability to analyse and interpret data is key. Make sure your CV highlights any relevant projects or coursework where you’ve used data analysis tools, and don’t forget to mention any experience with BI software like Tableau or Power BI!
Include Your Technical Skills:Employers in business intelligence are often keen on seeing a mix of technical and analytical skills. Ensure your CV includes any programming languages you know, like SQL or Python, as well as any certifications in data science or analytics that could set you apart from the crowd.
Tailor Your Cover Letter:With a part-time role, we want to see your motivation and desire for growth. Use your cover letter to explain why you're interested in this position at Provide CIC, what you hope to learn, and how your background fits into their business intelligence needs.
Keep It Concise:Since this is a part-time role, hiring managers are looking for clear and direct communication. Make your CV and cover letter easy to read and to the point – highlight your key achievements and relevant experiences without fluff. We want to see the real you!
How to prepare for a job interview at Provide CIC
✨Show off your analytical skills
In the world of business intelligence, they'll be keen to see how you tackle data analysis. Brush up on tools like SQL or Tableau, and be ready to discuss how you've used data to inform decisions in past work or academic projects. We want to understand your thought process, so be prepared to walk through your analytical techniques clearly.
✨Portfolio peeks
Since it's a part-time gig, your portfolio can really set you apart. Showcase projects where you've drawn insights from data or delivered impactful dashboards. We should aim to highlight not just the end product, but how you approached the problem — think about including a brief reflection on what you learned and any challenges you overcame.
✨Brush up on case studies
Be ready for some scenario-based questions that reflect real-world business problems. We might be quizzed on how to approach a specific data set to derive actionable insights. Consider rehearsing a few case studies relevant to business intelligence roles — it’ll help us think on our feet during the interview.
✨Ask about the team dynamics
Since you'll be part-time, get a feel for how the team operates and collaborates. Asking about how Business Intelligence integrates with other departments at Provide CIC can show your interest in their workflow. Plus, it’ll help you understand how your role fits into the larger picture and where you can make the most impact.
