24/7 Care Call & TEC Coordination Specialist

24/7 Care Call & TEC Coordination Specialist

Full-Time On-site
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Provide CIC's Workforce Solutions team in Hackney is seeking a Customer Service Co-Ordinator (sessional). The postholder will support our Carecall247 service, a 24/7 personal alarm monitoring and emergency response operation designed to keep people safe at home.

You will handle referrals from receipt to completion, schedule work, and communicate with teams to ensure timely delivery. You'll act as a primary contact for customers, commissioners, healthcare professionals and internal colleagues,

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24/7 Care Call & TEC Coordination Specialist employer: Provide CIC

Provide CIC is an excellent employer, offering a supportive team environment that prioritises person-centred care within the NHS. Employees benefit from a competitive salary, NHS Pension, and opportunities for professional growth in a fulfilling role that directly impacts community health in Chelmsford.

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Contact Details:

Provide CIC Recruitment Team