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- Tasks: Lead the Service Delivery team, managing customer migrations and internal projects.
- Company: Proventeq is a dynamic IT services company focused on innovative content solutions.
- Benefits: Enjoy a competitive salary, flexible hybrid working, and a supportive team culture.
- Why this job: Join a collaborative environment where your technical skills can shine and make an impact.
- Qualifications: Strong background in ECM, SharePoint, and cloud platforms; leadership skills are essential.
- Other info: This role is based in Reading, UK, with opportunities for remote work.
The predicted salary is between 36000 - 60000 £ per year.
Technical Delivery Manager: Microsoft ECM & Content Landscape
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Technical Delivery Manager: Microsoft ECM & Content Landscape
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- Managing the Service Delivery team, your primary tasks will be managing multiple programmes, end to end customer migrations, ensuring regular customer communication and governance as the first point of contact, addressing reliability issues, tracking metrics, and managing budgets. You will also manage internal projects, new product initiatives. Detailed responsibilities will include:
- Building and maintaining sound relationships with all clients and internal stakeholders.
- Identifying and agreeing customer business needs, then delivering multiple programmes.
- Maintaining strong governance for Proventeq deliverables into multiple client stakeholders.
- Preparing SoW and proposals for customer requirements.
- Working closely with the Proventeq offshore delivery manager to deliver cross regional projects.
- Managing budgets, metrics, assess customer feedback and improve and refine services.
Key Responsibilities
- Managing the Service Delivery team, your primary tasks will be managing multiple programmes, end to end customer migrations, ensuring regular customer communication and governance as the first point of contact, addressing reliability issues, tracking metrics, and managing budgets. You will also manage internal projects, new product initiatives. Detailed responsibilities will include:
- Building and maintaining sound relationships with all clients and internal stakeholders.
- Identifying and agreeing customer business needs, then delivering multiple programmes.
- Maintaining strong governance for Proventeq deliverables into multiple client stakeholders.
- Preparing SoW and proposals for customer requirements.
- Working closely with the Proventeq offshore delivery manager to deliver cross regional projects.
- Managing budgets, metrics, assess customer feedback and improve and refine services.
Required Skills
- A strong development background and solid technical delivery experience to external customers with a proficiency in ECM or Content Services is a must.
- ECM and Content services should ideally be SharePoint and Office 365.
- Able to drive solution architecture, run Agile scrums & troubleshoot technical issues.
- A background, possibly as a Developer or a technical consultant in Microsoft 365, SharePoint, Cloud platforms (Azure, AWS), .Net, Java based application/products.
- The ability to liaise with client stakeholders and develop solution roadmaps.
- Sound leadership skills managing onshore and offshore teams.
Good To Have Skills
- Softer skills will include strong interpersonal and communication skills; sound leadership skills, an enthusiastic, collaborative, resourceful, methodical and can-do approach with a commitment to customer delivery with excellent prioritisation and personal organization skills, able to gain the support of others and manage and influence expectations.
Competitive base + benefits
The office base will be Reading, UK, however, we offer a flexible hybrid working model.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
-
Industries
IT Services and IT Consulting
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Technical Delivery Manager: Microsoft ECM & Content Landscape employer: Proventeq
Contact Detail:
Proventeq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Delivery Manager: Microsoft ECM & Content Landscape
✨Tip Number 1
Familiarise yourself with Microsoft ECM and Content Services, particularly SharePoint and Office 365. Understanding these platforms will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Network with professionals in the industry, especially those who have experience with Proventeq or similar companies. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with Agile methodologies and how you've applied them in previous roles. Being able to articulate your approach to managing projects in an Agile environment will set you apart.
We think you need these skills to ace Technical Delivery Manager: Microsoft ECM & Content Landscape
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical delivery experience, especially with ECM and Content Services like SharePoint and Office 365. Emphasise your leadership skills and any relevant project management experience.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of managing multiple programmes and customer migrations. Mention your ability to build relationships with clients and stakeholders.
Showcase Relevant Skills: Clearly outline your technical skills, particularly in Microsoft 365, Azure, and Agile methodologies. Provide examples of how you've successfully managed budgets and tracked metrics in previous roles.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any errors. A polished application reflects your attention to detail, which is crucial for a Technical Delivery Manager role.
How to prepare for a job interview at Proventeq
✨Showcase Your Technical Expertise
As a Technical Delivery Manager, it's crucial to demonstrate your strong development background and proficiency in ECM or Content Services, particularly with SharePoint and Office 365. Be prepared to discuss specific projects where you've successfully delivered technical solutions.
✨Emphasise Leadership Skills
Highlight your experience in managing both onshore and offshore teams. Share examples of how you've led teams through challenges, maintained motivation, and ensured successful project delivery while fostering collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you've had to troubleshoot technical issues or manage customer expectations, showcasing your methodical and resourceful approach.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients and stakeholders, practice articulating complex technical concepts in simple terms. Show that you can build relationships and maintain regular communication, which is key to successful service delivery.
