Wholesale Ops & Customer Service Specialist

Wholesale Ops & Customer Service Specialist

Full-Time 29700 - 36300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage wholesale orders, coordinate shipments, and ensure top-notch customer service.
  • Company: Join the dynamic Reebok EU team in vibrant London.
  • Benefits: Enjoy a competitive salary, annual bonus, and a fun work environment.
  • Other info: Great opportunity for career growth in a globally recognised brand.
  • Why this job: Be part of a fast-paced international team making an impact in the sports industry.
  • Qualifications: Strong communication skills and experience in customer service or operations.

The predicted salary is between 29700 - 36300 £ per year.

Reebok EU is seeking a Wholesale Sales Operations and Customer Service Executive to join its London team. The role focuses on B2B customer service operations, wholesale order management, product allocation, and collaboration across Germany, Austria and Switzerland.

You will coordinate shipments, monitor orders, and ensure on-time delivery while maintaining high customer satisfaction in a fast-paced international environment. Based in Fitzrovia, London, with competitive salary and annual bonus.

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Wholesale Ops & Customer Service Specialist employer: Provallar Executive Search

Join a dynamic team in our Watford office, where we pride ourselves on fostering a collaborative and innovative work culture. As a Product and Sourcing Manager, you'll have the opportunity to lead exciting projects for globally recognised brands like Reebok, while benefiting from competitive salaries and a supportive environment that encourages professional growth and development. We value our employees and offer a range of benefits designed to enhance your work-life balance and career progression.

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Contact Details:

Provallar Executive Search Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Wholesale Ops & Customer Service Specialist

Get to Know the Industry Events

Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like Provallar Executive Search can make you stand out!

Connect with Industry Professionals

Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like Provallar Executive Search before they even get posted.

Tailor Your Approach to Distribution Roles

When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like Provallar Executive Search want to see that you get the bigger picture and can contribute to their efficiency!

Follow Up Like a Pro

After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at Provallar Executive Search.

Some tips for your application 🫡

Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.

Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at Provallar Executive Search.

Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at Provallar Executive Search. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.

Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.

How to prepare for a job interview at Provallar Executive Search

Showcase Your Analytical Skills

In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show Provallar Executive Search that you can handle the analytical side of the role.

Know Your Logistics Inside Out

Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress Provallar Executive Search.

Prepare for Scenario-Based Questions

Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.

Highlight Your Long-Term Potential

As you're applying for a full-time role, Provallar Executive Search will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!