Key Account Manager - Amazon in London

Our client, a group company with a portfolio of reputable global brands, is looking for a highly capable Amazon Account Specialist to take ownership of their Amazon Vendor Central operations and drive performance across catalogue, content, and commercial metrics. This is an excellent opportunity to join a fast-paced, growth-focused business where you’ll have real ownership of the Amazon channel and the ability to make a measurable impact.

What You’ll Be Doing

• Manage and maintain the full Amazon product catalogue within Vendor Central, ensuring accuracy, compliance, and correct categorisation.
• Optimise product listings (titles, bullet points, descriptions, keywords, imagery) to improve discoverability and conversion rates.
• Monitor account performance including sales, stock levels, availability, and overall account health.
• Identify issues or blockers and collaborate with internal teams and external partners to resolve them efficiently.
• Work closely with Customer Operations to ensure smooth order flow and resolve operational challenges.
• Own the development and optimisation of the Amazon Brand Store, including seasonal updates and brand consistency.
• Partner with advertising agencies to plan, execute, and analyse campaign performance.
• Produce weekly reports with clear insights and recommendations to drive growth and efficiency.

Your Impact

• Improve catalogue readiness and listing quality.
• Increase conversion rates across key product categories.
• Drive top-line sales growth on Amazon.
• Strengthen brand presence through optimised content and Brand Store execution.
• Ensure high account health and operational efficiency.
• Deliver data-driven insights that influence commercial decisions.

Essential Skills & Requirements

• 2–3+ years’ experience managing Amazon accounts, ideally within a Vendor Central (1P) environment.
• Strong analytical mindset with the ability to interpret data and translate insights into action.
• Advanced Excel or Google Sheets skills.
• Experience optimising listings and managing catalogue performance.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills and attention to detail.

Who You Are

• Performance Driven – Focused on KPIs, growth, and continuous optimisation.
• Analytical Thinker – Uses data to identify opportunities and solve problems.
• Detail Oriented – Ensures accuracy across catalogue and content.
• Collaborative Partner – Works effectively across teams and with external stakeholders.
• Proactive Operator – Takes ownership and drives improvements independently.

What You Get

• Competitive Salary.
• Annual Bonus.
• Strong Career Opportunity – Ownership of a key eCommerce channel.
• Exposure to Global Brands – Work across a diverse product portfolio.
• Fast-Paced Environment – Ideal for someone who enjoys impact and autonomy.
• Supportive Team – Collaborative culture with room to grow.
• 25 days of annual leave + bank holidays.
• Additional days holiday between Christmas and New Year if the Directors decide to close the business.
• Standard working hours 9 to 5:30 - 30 min lunch = 40 hours a week.
• 1-day WFH after probation and training at the company’s sole discretion (non-contractual).
• Workplace Pension Scheme.
• 60% Discount on our products that we have on Ecommerce.
• Sample sales 2+ times a year.
• Short Leave – with pre-approval from Line Manager to take up to 2 hours off without deduction from holiday allowance.
• Statutory sick pay.
• Annual pay review and/or bonus at the Directors discretion.