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- Tasks: Manage wholesale customer service, order processing, and logistics coordination for B2B clients.
- Company: Join Reebok, a leading global sports brand with a vibrant team in London.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a dynamic team that ensures top-notch service for customers across Europe.
- Qualifications: Fluent in German with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Reebok is hiring a Wholesale Customer Service Executive (German-speaking, DACH region) to join its London team. This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. You’ll play a critical role in ensuring efficient order processing, on-time delivery, and high customer satisfaction, working closely with internal teams and warehouse operations in a fast-paced, international environment.
In this position, you will manage day-to-day wholesale customer service activities, including order entry, allocation, and logistics coordination. You’ll proactively monitor shipments, communicate updates, and ensure a seamless end-to-end experience for B2B customers.
Key Responsibilities- Order Management: Accurately enter and process customer orders in a timely manner
- Product Allocation
Customer Service Executive German- Reebok employer: Provallar Executive Search
Contact Detail:
Provallar Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive German- Reebok
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Reebok or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and order management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your language skills! Since this role requires German, make sure to highlight your proficiency during interviews. Use examples of how you've successfully communicated in German in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Executive German- Reebok
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience in customer service, especially in B2B environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Reebok and how your background makes you a great fit for the Customer Service Executive role. Keep it engaging and personal.
Show Off Your Language Skills: Since this role requires German language skills, make sure to showcase your proficiency clearly. If you've worked in a German-speaking environment or have relevant qualifications, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Provallar Executive Search
✨Know Your Stuff
Before the interview, make sure you brush up on Reebok's products and their wholesale operations. Understanding the DACH market and how B2B customer service works in that region will show your potential employer that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Customer Service Executive, communication is key. Be ready to demonstrate your ability to communicate effectively in both German and English. Practise answering common interview questions in both languages to ensure you're comfortable switching between them.
✨Highlight Your Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved customer issues or improved processes. This role requires quick thinking and adaptability, so be prepared to discuss how you've handled challenges in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order management, or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.