About Proudmans
Proudmans is a specialist family law firm based in London, founded by award-winning barrister Dr Charlotte Proudman. We specialise in complex family law cases, with particular expertise in domestic abuse, children law and financial proceedings.
We are a growing, ambitious and innovative law firm committed to delivering exceptional legal representation through a trauma-informed, client-centred approach.
We are seeking a highly organised, proactive and experienced Office Manager to support the continued growth of the firm and ensure its efficient day-to-day operation. The Office Manager will oversee the operational, administrative, financial, HR and compliance functions of Proudmans, working closely with the Directors and legal team.
Key Responsibilities
Office & Facilities Management
Oversee the smooth day-to-day running of the office, ensuring a professional, welcoming and well-maintained working environment.
Act as the central point of contact for office operations, administration and facilities.
Coordinate IT support.
Order and manage office supplies, stationery, refreshments, equipment etc.
Monitor office expenditure.
Manage office access, keys, security arrangements, post, deliveries and couriers.
Support office moves, improvements and expansion as required.
Identify and implement improvements to office systems, workflows and operational efficiency.
Compliance & Regulatory Administration
Support the Directors with the firm's regulatory and compliance obligations.
Assist the firm's COLP and COFA.
Coordinate professional indemnity insurance, practising certificate renewals and other regulatory deadlines.
Ensure relevant policies and procedures are regularly reviewed and updated.
Finance, Billing & Credit Control
Monitor invoices, payments and credit control.
Assist with monitoring work in progress and time recording.
Prepare regular financial and operational reports for the Directors.
Liaise with accountants, bookkeepers and payroll providers.
Process supplier invoices, staff expenses and routine payments.
Monitor office budgets and expenditure.
HR, Recruitment & Staff Administration
Coordinate recruitment processes, including job advertisements, applications, interviews and candidate communications.
Manage staff onboarding and offboarding, including contracts, inductions, equipment and system access.
Maintain accurate employee records, annual leave, sickness absence and attendance records.
Support probation reviews, performance appraisals and staff development processes.
Coordinate training, professional development and training.
Support the ongoing implementation and maintenance of HR policies and procedures.
Client Experience
Support client onboarding and administrative aspects of client care.
Health & Safety
Act as the office Health & Safety Coordinator.
Ensure the office complies with applicable workplace health, safety and fire regulations.
Events, Marketing & Business Development
Organise staff events, away days, training sessions and firm celebrations.
Coordinate logistics for conferences, networking events and professional engagements.
Support the Directors with business development initiatives and the firm's continued growth.
About You
Experience & Qualifications
Previous experience in office management, operations or practice administration, ideally within a law firm.
Experience supporting financial administration, HR and compliance processes.
Strong working knowledge of Microsoft Office, including Word, Excel, Outlook and PowerPoint.
Experience with legal practice management software, particularly Clio, would be advantageous.
Familiarity with SRA compliance and legal sector regulatory requirements would be desirable.
Experience coordinating workplace health and safety responsibilities would be advantageous.
A degree or equivalent professional experience is desirable.
Highly organised: Able to manage competing priorities, deadlines and responsibilities efficiently.
Proactive and resourceful: Anticipates needs, identifies problems and implements practical solutions independently.
Excellent communicator: Strong written and verbal communication skills with a professional and approachable manner.
Detail-oriented: Maintains accurate records and ensures administrative and regulatory processes are followed.
Discreet and trustworthy: Handles confidential, sensitive and privileged information with the utmost professionalism.
Commercially aware: Understands the importance of efficiency, cost management and financial performance in a growing business.
Process-driven: Identifies opportunities to improve systems, streamline workflows and increase productivity.
Adaptable: Comfortable working in a fast-paced, growing firm where responsibilities and priorities may evolve.
Collaborative: Builds positive working relationships with colleagues, clients, suppliers and external advisers.
Independent: Confident taking ownership of responsibilities with minimal supervision.
Working Arrangements
This is a part-time position requiring attendance at our London office in person for 2–3 days per week.
We are looking for someone who will take genuine ownership of the firm's office operations and become a trusted and valued member of our growing team.
#J-18808-Ljbffr
OFFICE MANAGER employer: Proudmans
Proudmans is an exceptional employer for Family Solicitors, offering a supportive and collaborative work culture in the heart of London. With a strong commitment to professional development, employees benefit from ongoing training and mentorship opportunities, ensuring they grow alongside a team dedicated to making a meaningful impact in family law. Our focus on representing victims and survivors of domestic abuse not only enriches your career but also aligns with our core values of compassion and justice.
