At a Glance
- Tasks: Lead quality improvement initiatives and support frontline teams to enhance service delivery.
- Company: Dynamic organisation focused on continuous improvement in care services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to positive change in the community.
- Why this job: Make a real difference in people's lives by improving care quality and practices.
- Qualifications: Experience in quality improvement and strong coaching skills required.
The predicted salary is between 30000 - 35000 € per year.
Salary: £30,000 to £35,000pa
Hours: 40 per week
Contract Type: Permanent
Location: Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values‑led practitioner who works at the heart of service delivery — alongside support colleagues and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
- Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day-to-day practice in a way that is hands‑on, respectful, and focused on real and sustained improvement.
- Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects:
- Audits & Quality Reviews
- Service Improvement Plans
- PBS Support Plans, Wellness Plans & Positive Behavioural Support
- Reducing Restrictive Practices
- Complex Risk Assessment
- Complex Debriefs
- Core Group Meeting Oversight
- Training, Skills Development & Learning
- Safeguarding & Compliance
- Co‑Production & Stakeholder Involvement
- Reporting & Communication
If your application is successful, any offer of employment will be subject to:
- A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
- 2 acceptable / satisfactory references
- Evidence of eligibility / right to work in the UK
Does the job role include personal care? No
Working Patterns: To be discussed at interview
Quality Improvement Lead (PBS) - Plymouth employer: Proud to Care Devon
As a Quality Improvement Lead in Plymouth, you will join a dynamic team dedicated to enhancing service delivery and fostering a culture of continuous improvement. Our supportive work environment prioritises professional development, offering tailored training and growth opportunities to empower you in your role. With a focus on collaboration and respect, we ensure that every team member contributes meaningfully to the lives of those we support, making this an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Lead (PBS) - Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Quality Improvement Lead role.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality improvement and behavioural support. We can even role-play with friends to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your hands-on experience! When discussing your background, highlight specific examples where you've made a real impact on service delivery and staff development. We want to demonstrate our value right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Quality Improvement Lead (PBS) - Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality Improvement Lead role. Highlight your relevant experience and skills that align with the job description, especially your hands-on approach to improving service quality.
Showcase Your Values:We’re all about values-led practice here at StudySmarter. In your application, don’t forget to mention how your personal values align with our mission to enhance service delivery and support continuous improvement.
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements in quality improvement and practice development. Use examples that demonstrate your ability to identify gaps and implement effective solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to make your submission shine!
How to prepare for a job interview at Proud to Care Devon
✨Know Your Stuff
Make sure you’re well-versed in the principles of quality improvement and positive behavioural support. Brush up on relevant frameworks and methodologies, as well as any recent developments in the field. This will show that you’re not just a candidate, but a knowledgeable practitioner ready to make an impact.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully identified gaps in practice or implemented service improvement plans. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your contributions and outcomes.
✨Engage with the Team
Since this role involves working closely with frontline teams, demonstrate your collaborative spirit during the interview. Ask questions about their current practices and challenges, showing that you’re genuinely interested in co-production and stakeholder involvement. This will highlight your commitment to teamwork and continuous improvement.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about potential challenges you might encounter in the role and how you would address them. This preparation will help you respond confidently and effectively during the interview.
