At a Glance
- Tasks: Lead quality improvement initiatives and support frontline teams to enhance service delivery.
- Company: Dynamic organisation focused on continuous improvement in care services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to positive change in the community.
- Why this job: Make a real difference in people's lives by improving care quality and practices.
- Qualifications: Experience in quality improvement and strong coaching skills required.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 to £35,000pa
Hours: 40 per week
Contract Type: Permanent
Location: Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values‑led practitioner who works at the heart of service delivery — alongside support colleagues and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
- Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day-to-day practice in a way that is hands‑on, respectful, and focused on real and sustained improvement.
- Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects:
- Audits & Quality Reviews
- Service Improvement Plans
- PBS Support Plans, Wellness Plans & Positive Behavioural Support
- Reducing Restrictive Practices
- Complex Risk Assessment
- Complex Debriefs
- Core Group Meeting Oversight
- Training, Skills Development & Learning
- Safeguarding & Compliance
- Co‑Production & Stakeholder Involvement
- Reporting & Communication
If your application is successful, any offer of employment will be subject to:
- A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
- 2 acceptable / satisfactory references
- Evidence of eligibility / right to work in the UK
Does the job role include personal care? No
Working Patterns: To be discussed at interview
Quality Improvement Lead (PBS) - Plymouth employer: Proud to Care Devon
As a Quality Improvement Lead in Plymouth, you will join a dynamic team dedicated to enhancing service delivery and fostering a culture of continuous improvement. Our supportive work environment prioritises professional development, offering tailored training and growth opportunities to empower you in your role. With a focus on collaboration and respect, we ensure that every team member contributes meaningfully to the lives of those we support, making this an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Lead (PBS) - Plymouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Proud to Care Devon.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Proud to Care Devon!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Proud to Care Devon, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Proud to Care Devon or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Quality Improvement Lead (PBS) - Plymouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Proud to Care Devon:Before hitting send, make sure to tailor your application specifically to Proud to Care Devon! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Proud to Care Devon
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
