Support Worker - Exeter/Kenton

At Penhayes House, we support young adults with autism, learning disabilities and complex needs to live a life they choose. This is a hands‑on, people‑first role where you’ll build real relationships, share everyday moments, and help create a home that feels safe, calm and full of opportunity.

What makes this role great You’ll be part of a close-knit team that celebrates the small wins and the big milestones. One day you might be supporting someone to bake their favourite cake, plan a day out, or build a new routine. Another day you’ll be helping someone develop independence skills that genuinely change what their future looks like.

What you’ll do day to day We support people with all parts of daily life, always in a person‑centred way. That includes helping people take part in activities they enjoy, supporting them with life skills like cooking and budgeting, and providing personal care and practical support when needed. We also promote health and wellbeing by attending appointments, following care plans and risk assessments, and working closely with families and professionals.

Where you’re trained and authorised, you’ll support with medication safely and confidently, and you’ll use Positive Behaviour Support approaches to help people feel understood, reduce distress and keep support as least restrictive as possible. You’ll keep good records and help maintain a home that’s clean, welcoming and well organised.

What you’ll get out of it This is meaningful work where you can see your impact. We invest in you through training, supervision and clear development routes, so you can build a long-term career, not just a job. Shifts are flexible and can include days, nights and sleep‑ins, so it can work around different lifestyles.

If you bring patience, kindness, reliability and a willingness to get stuck in, we’ll support you to grow, learn and make a real difference every day.

Travel expenses details:

For training

Does the job role include personal care?: Yes

Working Patterns:

Working patterns are rota-based and include a mix of day shifts, long days, waking nights and sleep‑ins. Typical shift options include early shifts, late shifts and long day shifts, with weekend and bank holiday working included as part of the rota.

We can offer flexibility for the right candidate, and we will discuss preferred working patterns at interview wherever possible, balancing individual availability with the needs of the people we support.

Essential details:

• Service type and client group: specialist residential home supporting young adults with autism, learning disabilities and complex needs
• Purpose of the role: deliver person‑centred support that promotes independence, choice, dignity and wellbeing
• Key responsibilities:daily living support and meaningful activities, including community access
• personal care where required
• support with nutrition, hydration and maintaining a safe home environment
• follow care plans, risk assessments and Positive Behaviour Support plans
• support health needs and attend appointments
• administer and record medication safely where trained and authorised
• safeguarding duties, reporting and escalating concerns appropriately
• accurate record keeping including daily notes, incidents and finances where applicable
• Working patterns: rota-based shifts including evenings, weekends, bank holidays, sleep‑ins and or waking nights
• Skills and behaviours expected: compassionate, reliable, patient, good communication, able to work as part of a team, resilient and professional boundaries
• Training and development: induction, mandatory training, ongoing learning, supervision and progression opportunities
• Safer recruitment requirements: enhanced DBS, references, right to work checks and any overseas checks if needed
• Values and standards: commitment to Salutem values, equality and inclusion, and maintaining confidentiality and professionalism