At a Glance
- Tasks: Lead and inspire a team while delivering community care and ensuring high standards.
- Company: Join a supportive organisation dedicated to empowering carers and clients.
- Benefits: Competitive salary, 28 days holiday, and travel expenses covered.
- Other info: Flexible shifts with opportunities for professional growth and training.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in community care and strong leadership abilities required.
The predicted salary is between 27500 - 27500 £ per year.
About the role
As a Community Care Supervisor, you’ll inspire and guide a dedicated team, blending hands-on leadership with digital expertise through PASS. By upholding high standards and nurturing trusted relationships, you will empower both carers and clients—helping the community thrive and grow stronger every day.
Key responsibilities
- People leadership & team development – onboard, coach and supervise carers; complete spot checks and competency sign-offs; foster an inclusive, supportive team culture; communicate effectively with senior management and stakeholders.
- Care delivery, planning & digital oversight – Participate in direct care delivery including rural areas. Complete initial assessments; create/update person-centered care plans, assessments and reviews in PASS; monitor PASS dashboards and respond to alerts; collaborate with health professionals and keep clear records.
- Compliance & safeguarding – uphold CQC and company standards; escalate safeguarding concerns immediately; run audits/reviews and use findings to drive improvement; maintain transparent documentation.
- Customer engagement – respond quickly to new enquiries; communicate clearly and empathetically; manage complaints professionally; keep accurate notes in PASS and liaise via phone and email.
- Communication & collaboration – adapt communication for different audiences; provide timely updates on rotas, care plans and service changes; document key communications to support continuity of care; represent the organisation positively.
- Operational support, rota & on-call – plan/manage team rotas; provide cover where needed; join the on-call rota (usually one week every 4 weeks paired with your working weekend) with clear handovers; manage same-day changes calmly and safely.
Essential details
- Salary of £27,500 per annum inclusive of on-call duties.
- Travel required across Mid and East Devon and West Somerset using own vehicle.
- 37.5 hours per week on a 4-week rolling rota including early (7am–3pm), late (2pm–10pm) shifts, and alternate weekends.
- 28 days holiday.
- 4 weekly on-call rota outside of office hours from Monday 5pm to Monday 8:30am.
- Must reside locally to cover emergencies and support other teams as needed.
Essential Skills & Qualities
- Experience in domiciliary or community care settings.
- Proven leadership and people management skills including coaching and supervisions.
- Competent with meaningful person-centred planning, assessments and reviews.
- Strong knowledge of CQC standards, safeguarding, and audit processes.
- Clear communication with customers, families, colleagues, and external professionals.
- Strong organisational and digital skills.
- Inclusive and respectful attitude towards diversity.
- Flexibility to work early/late shifts and alternate weekends.
- Participation in on-call duties about once per month.
- Confidence with digital care systems and accurate record-keeping.
- Commitment to training including obtaining at least Level 3 in Adult Social Care if not already held.
- Resilience and adaptability in fast-paced environments.
- Full UK driving license and access to a vehicle during working hours.
Desirable Skills & Qualities
- Health & Social Care qualifications (Level 3 or above).
- Prior experience using PASS or similar digital platforms.
- Training and coaching experience.
- Quality assurance and audit experience with measurable outcomes.
Community Care Supervisor in England employer: Proud to Care Devon
As a Community Care Supervisor, you will join a supportive and inclusive work culture that prioritises employee development and well-being. With competitive pay, 28 days of holiday, and opportunities for training and advancement in the community care sector, this role offers a meaningful way to make a difference in the lives of others while enjoying the benefits of working in beautiful Mid and East Devon and West Somerset. The company values strong leadership and collaboration, ensuring that you have the tools and support needed to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Supervisor in England
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Proud to Care Devon.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Proud to Care Devon!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Proud to Care Devon, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Proud to Care Devon or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Community Care Supervisor in England
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Proud to Care Devon:Before hitting send, make sure to tailor your application specifically to Proud to Care Devon! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Proud to Care Devon
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
