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- Tasks: Manage customer relationships and drive sales in the Fleet market.
- Company: Join Micheldever Tyres, a leading UK tyre wholesaler and retailer.
- Benefits: Enjoy competitive salary, staff discounts, and comprehensive benefits package.
- Why this job: Make an impact by developing new business opportunities and enhancing customer experiences.
- Qualifications: Proven account management and sales experience in the Fleet market required.
- Other info: Dynamic team environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Micheldever Tyres is looking for an analytical and customer focused
National Accounts Manager
to manage existing and new customer relationships, developing sales opportunities and to drive profitability to support the delivery of the MFS (
Micheldever Fleet Services
) strategic goals. Supporting the operations team to deliver exceptional customer service, manage existing customer relationships and development of new business to achieve the MFS sales and profit plan. Drive sales through direct relationship with customers, supporting direct sales activity and dealing with questions from customers.
- Location:
Nationwide - Must have
: Full UK Driving Licence. Account management and sales development in the Fleet market - Salary
: £45-50 DOE (OTE £65-70K) - Benefits:
Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder\’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
About the role:
- Support the delivery of the annual sales and profit plan
- Daily management of the customer relationship
- Develop strong customer understanding and relationships across the customer\’s business
- Customer reporting in line with customer and internal demands/agreements
- Ensure MFS delivers on every customer SLA and contracted requirement.
- Answering queries and questions raised by the customer in a timely manner
- Ensuring customers sales and profits are in line with the tender business case
- Developing new sales opportunities with existing customers
- Negotiation of customer contracts – new and renewals
- Communicating and managing customer price changes
- Monthly internal reporting as required
- To highlight and identify where positive changes can be made to improve service, process or customers experience
- To be able to communicate reasons for change in a positive and effective way for teams to understand the reasons and to be supportive of the changes
- Technology – Being open to how technology can support the business product and offering
About you:
- Track record of delivering budget beating sales performance
- Proven ability to manage, analyse and improve methods to optimise the Fleet market
- Proven background in account management and sales development in the fleet market
- Previous experience of successfully managing and developing a team
- Demonstratable contract negotiation skills at a senior level
- Excellent negotiation skills aimed at forging solid partnership with customers and service providers alike
- Strong leadership, talent development and team building skills
- Customer focused, business partnering approach to managing business relationships, working towards achieving common goals through teamwork
About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees – company wide.
To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.
National Account Manager employer: Protyre Autocare
Contact Detail:
Protyre Autocare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fleet market. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your track record in account management and sales development. Share specific examples of how you've driven profitability and built strong customer relationships.
✨Tip Number 3
Prepare for interviews by researching Micheldever Tyres and their MFS goals. Understand their customer service ethos and think about how you can contribute to their success. Tailor your responses to show that you’re not just a fit for the role, but also for their company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Micheldever Tyres. Let’s get you that National Account Manager role!
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience in account management and sales development, especially in the Fleet market. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your analytical skills and customer-focused approach. Tell us why you’re passionate about this role and how you can contribute to our success at Micheldever Tyres.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve driven sales or improved customer relationships in previous roles. We love seeing numbers that back up your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Protyre Autocare
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales performance and customer relationships in the fleet market. Be ready to discuss how you've used data to drive sales and improve customer satisfaction in your previous roles.
✨Showcase Your Negotiation Skills
Negotiation is crucial for this role, so prepare examples of successful contract negotiations you've led. Think about the strategies you used and the outcomes achieved. This will show that you can forge solid partnerships with customers and service providers.
✨Understand the Company’s Goals
Familiarise yourself with Micheldever Tyres' strategic goals and how the MFS (Micheldever Fleet Services) fits into their overall plan. Being able to articulate how you can contribute to these goals will set you apart from other candidates.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer situations. Think through potential challenges you might face in managing customer relationships and be ready to discuss your approach to resolving issues while maintaining exceptional service.
