At a Glance
- Tasks: Lead and motivate a team while managing daily operations and customer service.
- Company: Join Protyre Autocare, the UK's fastest-growing automotive service provider.
- Benefits: Enjoy bonuses, career development, staff discounts, and various employee perks.
- Why this job: Be part of a dynamic team in a rapidly growing industry with great training opportunities.
- Qualifications: Experience in automotive management, sales, and outstanding customer service skills required.
- Other info: Chance to win exciting rewards like go-karting races and monthly vouchers.
The predicted salary is between 36000 - 60000 Β£ per year.
Protyre Autocare are a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking an experienced and technical Centre Manager to join our growing team. The Centre Manager will be responsible for delivering the company business objectives through effective management and co-ordination of the Centre.
Location: Protyre Fareham
Benefits:
- A chance to earn a regular bonus.
- Career development: we offer a variety of fully funded IMI courses, including management courses.
- Staff discounts on servicing, tyres and MOTs.
- Retail vouchers, Finder's fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.
- Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
- Employee of the month; a chance to win a Β£50 voucher.
- Centre of the month; a chance to win a race at your local go-karting track.
About you:
- The ideal candidate will have proven success as a Centre Manager or Assistant Centre Manager within the Automotive industry.
- Demonstrable success within a sales environment.
- Technical or Mechanical experience & Automotive knowledge.
- Experience of managing multiple priorities.
- Working knowledge of relevant Health & Safety requirements.
- A good understanding of car technology.
- Outstanding customer service skills.
- Experience of account management.
- A full UK Driving Licence.
About the role:
- Managing and motivating the team, driving the team's sales and providing training to the team when necessary.
- Maximise the customer conversion rate by ensuring all team members utilise the company telephone technique and call-back procedures.
- Leading the operation and daily running of the depot.
- Maintain the security of the branch, its stock, assets, customer information, and takings.
- Maintain accurate stock control systems and processes and make available for audit in accordance with company guidelines.
- Ensure that equipment and machinery is maintained and serviced routinely to allow safe operation.
- Ensure stock deliveries are stored and booked into stock on the day of delivery.
Why join Protyre Autocare?
Protyre Autocare is the UK's fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group.
Centre Manager employer: Protyre Autocare
Contact Detail:
Protyre Autocare Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Centre Manager
β¨Tip Number 1
Familiarise yourself with Protyre Autocare's values and mission. Understanding their commitment to customer service and quality will help you align your responses during interviews, showcasing how your experience fits into their culture.
β¨Tip Number 2
Network within the automotive industry, especially with professionals who have worked at Protyre or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
β¨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and driven sales in previous roles. Highlighting measurable outcomes will demonstrate your capability as a Centre Manager and make you stand out.
β¨Tip Number 4
Stay updated on the latest trends and technologies in the automotive industry. Being knowledgeable about current car technology and safety regulations will show your passion for the field and readiness for the role.
We think you need these skills to ace Centre Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience as a Centre Manager or Assistant Centre Manager in the automotive industry. Emphasise your technical knowledge, sales achievements, and customer service skills to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your management experience. Mention specific examples of how you've successfully managed teams and improved sales in previous roles.
Highlight Relevant Skills: In your application, clearly outline your understanding of health and safety requirements, car technology, and stock control systems. These are crucial for the Centre Manager role and will demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial position.
How to prepare for a job interview at Protyre Autocare
β¨Showcase Your Technical Knowledge
As a Centre Manager, having a solid understanding of car technology and mechanical experience is crucial. Be prepared to discuss your technical skills and how they can benefit the team and the customers.
β¨Demonstrate Leadership Skills
Highlight your experience in managing and motivating teams. Share specific examples of how you've driven sales and provided training to your team members in previous roles.
β¨Emphasise Customer Service Excellence
Outstanding customer service skills are essential for this role. Prepare to discuss how you've successfully managed customer relationships and improved conversion rates in past positions.
β¨Familiarise Yourself with Health & Safety Regulations
Understanding relevant Health & Safety requirements is key for a Centre Manager. Brush up on these regulations and be ready to explain how you ensure compliance in your workplace.