At a Glance
- Tasks: Lead innovative projects, design solutions, and engage with customers to drive success.
- Company: Join a forward-thinking tech company focused on customer impact and innovation.
- Benefits: Competitive salary, unlimited PTO, 401(k) contributions, and comprehensive health coverage.
- Other info: Opportunity to build a new function and grow professionally in a dynamic environment.
- Why this job: Shape the future of products while working directly with executives and driving real change.
- Qualifications: 5-8+ years in customer-facing roles with a product mindset and technical aptitude.
The predicted salary is between 170000 - 220000 £ per year.
The Role
We're hiring an Engagement Manager to own how Proton shows up inside a distribution business: scoping the work, designing the solution, and running the engagement from kickoff through go-live and beyond.
Different from a normal implementation role, a lot of what you'll deliver doesn't exist yet.
You'll work with customers on new use cases, new integrations, sometimes entirely new products.
You'll figure out what we should build with them, not just how to configure what's already there.
In practice you're a forward-deployed product manager: you find what's needed in the field, shape the solution, and drive it back into the product.
You'll work directly with customers, often their executives, to understand how their business runs and what would actually move the needle.
You need to be credible on both sides of the table: the business case and the technical reality of an ERP integration.
This is a fit for someone who thinks like a product person — clear about the real problem, opinionated about the right solution, and focused on whether the customer gets real value.
You might come from professional services, solutions, delivery, consulting, product, or a startup.
What matters is that you've owned ambiguous problems end to end and been on the hook for the result.
You don't need to write code.
We use AI heavily as a working tool, and we'd love to hear how you've used Claude or another model to do your own work better.
What You'll Do
- Scope implementations and own the solution design: what to build, what to configure, what to push back on.
- Partner with customers on new use cases, new integrations, sometimes entirely new products, defining what we should build.
- Run engagements from kickoff through go-live, then into adoption and expansion.
- Work with our forward-deployed engineers to deliver integrations, data pipelines, and platform connections.
- Own the customer relationship up to the executive level: set expectations, flag risk early, keep their leadership confident as work plays out.
- Drive adoption after go-live and find ways to expand the account.
- Bring what you learn in the field back to Product to shape the roadmap.
What We're Looking For
- 5–8+ years owning ambiguous, customer-facing problems end to end in professional services, solutions, consulting, product, or a startup.
- A product mindset. You find the real problem, separate must-haves from nice-to-haves, and you're energized by building something new.
- Comfortable making the case to a VP or C-level buyer.
- Technical aptitude and the appetite to go deeper. You can talk through APIs and data flows, but you don't need to write code.
- A history of owning delivery, not just the recommendation.
- Comfort with ambiguity. When scope changes mid-engagement, you re-plan and keep going.
- Real experience using AI tools (Claude or similar) in your work, with specifics on how.
- Low ego, high ownership. This function is still being built, and you'll help build it.
Compensation & Benefits
- Base salary: 170-220k
- Unlimited PTO + 10 company holidays
- 401(k) with 3% employer contribution
- Medical, dental, and vision coverage
- 12 weeks paid parental leave
- Professional Growth Fund
Engagement Manager in Cambridge employer: Proton.ai
Proton is an exceptional employer that champions innovation and growth in the wholesale distribution industry. With a dynamic work culture that encourages wearing multiple hats, employees benefit from competitive compensation, unlimited PTO, and comprehensive healthcare coverage, all while being part of a rapidly growing startup environment in the vibrant greater Boston area. The company prioritises employee development and offers unique opportunities for strategic involvement, making it an ideal place for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager in Cambridge
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Engagement Manager at Proton.ai!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Proton.ai or be willing to refer you for that Engagement Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Proton.ai who’s on the lookout for their next Engagement Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Engagement Manager role at Proton.ai!
We think you need these skills to ace Engagement Manager in Cambridge
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Proton.ai. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Proton.ai
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Proton.ai. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
