Customer-Facing Implementation Lead: Pre-Sales to Go-Live in Cambridge

Customer-Facing Implementation Lead: Pre-Sales to Go-Live in Cambridge

Cambridge Full-Time On-site
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Proton.ai is hiring an Implementation Manager to own standard customer engagements from pre-sales solutioning through a successful go-live. You will be the customer-facing owner of the plan, the work, and the outcome—translating distributor workflows into an implementation that delivers value quickly.

You’ll lead delivery, governance, and risk management across configuration, integrations, data, testing, training, and cutover, partnering with engineering and engagement managers as needed.

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Customer-Facing Implementation Lead: Pre-Sales to Go-Live in Cambridge employer: Proton.ai

Proton is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and every team member is empowered to take ownership of their projects. Located in the vibrant Harvard Square area of Cambridge, MA, employees enjoy a hybrid work model, competitive compensation, unlimited PTO, and robust professional development opportunities, all while contributing to cutting-edge AI solutions in the wholesale distribution sector. Join us to be part of a friendly team that values collaboration, creativity, and continuous improvement, making a meaningful impact in a $9 trillion industry.

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Contact Details:

Proton.ai Recruitment Team