Pastoral Support Officer

Pastoral Support Officer

City of Westminster Temporary 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students' behavioural, emotional, and social needs in a secondary school setting.
  • Company: Join Protocol Education, a leader in safeguarding and promoting children's welfare.
  • Benefits: Enjoy free online training and potential for permanent employment.
  • Why this job: Make a real difference in students' lives while working in a supportive environment.
  • Qualifications: Experience with secondary-aged pupils and strong communication skills are essential.
  • Other info: This is a temporary role with the possibility of becoming permanent.

The predicted salary is between 28800 - 43200 £ per year.

Pastoral Support Officer
Secondary School
Westminster
September 2025
Full-time
You will provide behavioural, emotional and social support to students, working closely with teachers, parents and external agencies.
The successful applicant will hold:
Experience working with secondary-aged pupils in a pastoral or support role
Strong communication and interpersonal skills
A calm and empathetic approach to student wellbeing
Good organisational and record-keeping abilities
The right to work in the UK
Be a trusted guide and role model for young people.
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance \’Keeping Children Safe in Education\’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

Pastoral Support Officer employer: Protocol Education

At Protocol Education, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our Pastoral Support Officers. Located in the vibrant area of Westminster, we offer comprehensive training opportunities, including free online safeguarding courses, and a strong commitment to employee wellbeing, ensuring that you can thrive both personally and professionally while making a meaningful impact on students' lives.
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Contact Detail:

Protocol Education Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pastoral Support Officer

✨Tip Number 1

Familiarise yourself with the specific challenges faced by secondary-aged pupils. Understanding their emotional and social needs will help you demonstrate your empathy and ability to support them effectively during interviews.

✨Tip Number 2

Network with professionals in the education sector, especially those who work in pastoral roles. Engaging with them can provide insights into the role and may even lead to valuable recommendations when applying.

✨Tip Number 3

Prepare examples of how you've successfully supported students in the past. Be ready to discuss specific situations where your communication skills and calm approach made a difference in a student's wellbeing.

✨Tip Number 4

Stay updated on safeguarding policies and practices. Showing that you are knowledgeable about child protection and welfare will demonstrate your commitment to creating a safe environment for students.

We think you need these skills to ace Pastoral Support Officer

Strong Communication Skills
Interpersonal Skills
Empathy
Behaviour Management
Organisational Skills
Record-Keeping
Conflict Resolution
Team Collaboration
Active Listening
Problem-Solving Skills
Adaptability
Understanding of Child Development
Knowledge of Safeguarding Policies
Ability to Build Trusting Relationships

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Pastoral Support Officer position. Tailor your application to highlight how your experience aligns with these aspects.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with secondary-aged pupils in a pastoral or support role. Use specific examples to demonstrate your strong communication skills and empathetic approach.

Showcase Your Skills: Make sure to mention your organisational and record-keeping abilities. Provide examples of how you have successfully managed student wellbeing or supported students in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Protocol Education

✨Show Your Empathy

As a Pastoral Support Officer, demonstrating your calm and empathetic approach is crucial. Be prepared to share examples of how you've supported students emotionally and socially in the past.

✨Highlight Communication Skills

Strong communication is key in this role. During the interview, emphasise your interpersonal skills by discussing how you effectively communicate with students, parents, and teachers.

✨Discuss Organisational Abilities

Good organisational skills are essential for keeping records and managing student support. Be ready to talk about your methods for staying organised and how you handle multiple responsibilities.

✨Prepare for Safeguarding Questions

Given the importance of safeguarding in this role, expect questions related to child welfare. Familiarise yourself with relevant policies and be ready to discuss how you would ensure a safe environment for students.

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