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- Tasks: Lead and optimise night shift logistics operations while ensuring safety and productivity.
- Company: Join a dynamic team in a fast-paced FMCG or e-commerce environment.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work culture.
- Why this job: Make a real impact on operations and team performance in a vibrant workplace.
- Qualifications: Experience in logistics leadership and strong knowledge of warehouse processes required.
- Other info: Hands-on role with opportunities for continuous improvement and team development.
The predicted salary is between 36000 - 60000 £ per year.
As a Shift Operations Manager, you will be responsible for managing all on-shift logistics operations, ensuring that warehouse activities, resource planning, and health and safety standards are consistently met. You will play a vital role in the day-to-day execution of logistics functions, supporting the Head of Logistics in achieving departmental KPIs and driving continuous improvement across shift operations. This role requires a hands-on leader with the ability to manage teams, optimize shift performance, and ensure seamless coordination with key internal departments. You will contribute to the efficient flow of goods, stock accuracy, and operational discipline, while ensuring a safe, compliant, and productive work environment.
Key Accountabilities
- Ensure full compliance with health and safety regulations during all shift operations.
- Conduct regular audits, safety briefings, and risk assessments to foster a safe working environment.
- Lead by example in promoting a strong safety culture on the shop floor.
- Oversee warehouse and logistics operations, ensuring productivity, quality and service targets are met.
- Manage shift handovers and ensure clear communication across teams.
- Plan and allocate shift resources in alignment with daily and weekly forecasts.
- Monitor attendance, manage shift coverage, and adapt plans in response to operational changes.
- Lead, motivate, and support team leaders and operatives to drive performance.
- Support development initiatives, including on-the-job training, skills assessments, and succession planning.
- Conduct performance reviews and provide regular feedback.
- Monitor key shift-level KPIs such as pick rates, accuracy, loading times, and downtime.
- Utilize tools such as Short Interval Control, Daily Review Meetings and GEMBA walks to identify and resolve performance issues in real-time.
- Identify and implement process improvements using lean logistics principles and data insights.
- Work closely with the inventory team to ensure accurate stock handling, cycle counts, and minimal variances.
- Promote adherence to inventory control procedures across all shift activities.
- Identify inefficiencies and propose operational changes to improve shift productivity and reduce costs.
- Collaborate with supply chain, planning and manufacturing teams to ensure operational alignment.
- Communicate shift performance, issues and opportunities to senior leadership and other stakeholders.
- Ensure compliance with systems and processes, including WMS usage, equipment operation, and SOP adherence.
- Support the rollout and training of new systems and automation tools.
Skills/Experience
- Proven experience in logistics or warehouse operations leadership, ideally within an FMCG or e-commerce environment.
- Strong understanding of warehouse processes, stock movement, and health & safety regulations.
- Experience managing large teams in a shift-based or 24/7 operation.
- Proficient in logistics systems such as Warehouse Management Systems.
- Confident in analysing performance data and driving team accountability through KPIs.
- Hands-on knowledge of lean principles, 5S, or continuous improvement methodologies.
- Effective communicator and team player with strong problem-solving and people management skills.
Shift Operations Manager NIGHTS SHIFT employer: Protein Works
Contact Detail:
Protein Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Operations Manager NIGHTS SHIFT
✨Tip Number 1
Familiarise yourself with lean logistics principles and continuous improvement methodologies. Being able to discuss specific examples of how you've implemented these in past roles will show us that you can drive performance and efficiency in our operations.
✨Tip Number 2
Highlight your experience in managing large teams, especially in a shift-based environment. We value hands-on leaders who can motivate and support their teams, so be prepared to share your strategies for team management and performance enhancement.
✨Tip Number 3
Demonstrate your understanding of health and safety regulations relevant to warehouse operations. We want to see that you prioritise safety and compliance, so think about how you can convey your commitment to fostering a safe working environment.
✨Tip Number 4
Be ready to discuss your experience with logistics systems, particularly Warehouse Management Systems (WMS). Show us how you've used data analysis to monitor KPIs and improve operational performance, as this is crucial for the role.
We think you need these skills to ace Shift Operations Manager NIGHTS SHIFT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or warehouse operations. Emphasise any leadership roles you've held, particularly in shift-based environments, and showcase your understanding of health and safety regulations.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the Shift Operations Manager role. Mention specific examples of how you've successfully managed teams, improved processes, or driven performance in previous positions.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as your proficiency with Warehouse Management Systems, experience with lean principles, and ability to analyse performance data. Use concrete examples to demonstrate these skills.
Showcase Your Leadership Style: Describe your leadership style and how you motivate teams. Provide examples of how you've led by example in promoting safety culture and driving team performance, as this is crucial for the role.
How to prepare for a job interview at Protein Works
✨Showcase Your Leadership Skills
As a Shift Operations Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you foster a positive work environment.
✨Understand Health and Safety Regulations
Since compliance with health and safety standards is crucial for this role, make sure you are well-versed in relevant regulations. Be ready to discuss how you've implemented safety protocols in previous positions and how you plan to promote a strong safety culture on the shop floor.
✨Familiarise Yourself with Logistics Systems
Proficiency in logistics systems, particularly Warehouse Management Systems, is essential. Brush up on your knowledge of these systems and be prepared to discuss how you've used them to improve operations. If possible, bring examples of how you've leveraged technology to enhance efficiency.
✨Prepare for Performance Metrics Discussion
The role involves monitoring key performance indicators (KPIs) such as pick rates and loading times. Be ready to talk about how you've used data to drive accountability and improve team performance. Consider bringing specific metrics from your previous roles to illustrate your impact.
