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- Tasks: Lead and optimise shift operations in a dynamic warehouse environment.
- Company: Join a forward-thinking logistics company focused on efficiency and safety.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive team culture.
- Why this job: Make a real impact on logistics while developing leadership skills in a fast-paced setting.
- Qualifications: Experience in logistics or warehouse management is essential; strong leadership skills are a must.
- Other info: Ideal for those looking to grow in a vibrant, team-oriented workplace.
The predicted salary is between 36000 - 60000 £ per year.
As a Shift Operations Manager, you will be responsible for managing all on-shift logistics operations, ensuring that warehouse activities, resource planning, and health and safety standards are consistently met. You will play a vital role in the day-to-day execution of logistics functions, supporting the Head of Logistics in achieving departmental KPIs and driving continuous improvement across shift operations. This role requires a hands-on leader with the ability to manage teams, optimize shift performance, and ensure seamless coordination with key internal departments. You will contribute to the efficient flow of goods, stock accuracy, and operational discipline, while ensuring a safe, compliant, and productive work environment.
Key Accountabilities
- Ensure full compliance with health and safety regulations during all shift operations.
- Conduct regular audits, safety briefings, and risk assessments to foster a safe working environment.
- Lead by example in promoting a strong safety culture on the shop floor.
- Oversee warehouse and logistics operations, ensuring productivity, quality and service targets are met.
- Manage shift handovers and ensure clear communication across teams.
- Plan and allocate shift resources in alignment with daily and weekly forecasts.
- Monitor attendance, manage shift coverage, and adapt plans in response to operational changes.
- Lead, motivate, and support team leaders and operatives to drive performance.
- Support development initiatives, including on-the-job training, skills assessments, and succession planning.
- Conduct performance reviews and provide regular feedback.
- Monitor key shift-level KPIs such as pick rates, accuracy, loading times, and downtime.
- Utilize tools such as Short Interval Control, Daily Review Meetings and GEMBA walks to identify and resolve performance issues in real-time.
- Identify and implement process improvements using lean logistics principles and data insights.
- Work closely with the inventory team to ensure accurate stock handling, cycle counts, and minimal variances.
- Promote adherence to inventory control procedures across all shift activities.
- Identify inefficiencies and propose operational changes to improve shift productivity and reduce costs.
- Collaborate with supply chain, planning and manufacturing teams to ensure operational alignment.
- Communicate shift performance, issues and opportunities to senior leadership and other stakeholders.
- Ensure compliance with systems and processes, including WMS usage, equipment operation, and SOP adherence.
- Support the rollout and training of new systems and automation tools.
Skills/Experience
- Proven experience in logistics or warehouse operations leadership, ideally within an FMCG or e-commerce environment.
- Strong understanding of warehouse processes, stock movement, and health & safety regulations.
- Experience managing large teams in a shift-based or 24/7 operation.
- Proficient in logistics systems such as Warehouse Management Systems.
- Confident in analysing performance data and driving team accountability through KPIs.
- Hands-on knowledge of lean principles, 5S, or continuous improvement methodologies.
- Effective communicator and team player with strong problem-solving and people management skills.
Shift Operations Manager employer: Protein Works
Contact Detail:
Protein Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Operations Manager
✨Tip Number 1
Familiarise yourself with lean logistics principles and continuous improvement methodologies. Being able to discuss specific examples of how you've implemented these in past roles will show us that you can drive performance and efficiency in our operations.
✨Tip Number 2
Demonstrate your leadership skills by preparing to share experiences where you've successfully managed large teams in a shift-based environment. Highlighting your ability to motivate and support team leaders will resonate well with us.
✨Tip Number 3
Brush up on your knowledge of Warehouse Management Systems (WMS) and be ready to discuss how you've used data analysis to improve operational performance. This will show us that you're not just familiar with the systems, but also capable of leveraging them effectively.
✨Tip Number 4
Prepare to talk about your experience with health and safety regulations in logistics. We value a strong safety culture, so sharing how you've promoted compliance and conducted audits will demonstrate your commitment to maintaining a safe working environment.
We think you need these skills to ace Shift Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and warehouse operations. Focus on your leadership roles, particularly in shift-based environments, and include specific examples of how you've met KPIs or improved processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for logistics and your understanding of health and safety regulations. Mention your hands-on leadership style and how you can contribute to the company's goals, particularly in driving continuous improvement.
Highlight Relevant Skills: Emphasise your proficiency in logistics systems, data analysis, and lean principles. Provide examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Showcase Your Communication Skills: Since effective communication is key in this role, demonstrate your ability to communicate clearly and effectively in your application. Use concise language and structure your application well to reflect your organisational skills.
How to prepare for a job interview at Protein Works
✨Showcase Your Leadership Skills
As a Shift Operations Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you foster a positive work environment.
✨Understand Health and Safety Regulations
Since compliance with health and safety standards is crucial for this role, make sure you are well-versed in relevant regulations. Be ready to discuss how you've implemented safety protocols in previous positions and how you would promote a strong safety culture on the shop floor.
✨Familiarise Yourself with Logistics Systems
Proficiency in logistics systems, particularly Warehouse Management Systems, is essential. Brush up on your knowledge of these systems and be prepared to discuss how you've used them to improve operations or manage stock effectively in your previous roles.
✨Prepare for Performance Metrics Discussion
The role involves monitoring key shift-level KPIs, so be ready to talk about your experience with performance data analysis. Think of specific examples where you used KPIs to drive accountability and improve team performance, and how you would apply that knowledge in this new position.
