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- Tasks: Lead and optimise night shift logistics operations while ensuring safety and productivity.
- Company: Join a dynamic team in the fast-paced FMCG or e-commerce sector.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work culture.
- Why this job: Make a real impact on operations and develop your leadership skills in a vibrant environment.
- Qualifications: Experience in logistics leadership and a strong grasp of health and safety regulations required.
- Other info: Ideal for hands-on leaders ready to drive continuous improvement and team performance.
The predicted salary is between 36000 - 60000 £ per year.
As a Shift Operations Manager, you will be responsible for managing all on-shift logistics operations, ensuring that warehouse activities, resource planning, and health and safety standards are consistently met. You will play a vital role in the day-to-day execution of logistics functions, supporting the Head of Logistics in achieving departmental KPIs and driving continuous improvement across shift operations. This role requires a hands-on leader with the ability to manage teams, optimize shift performance, and ensure seamless coordination with key internal departments. You will contribute to the efficient flow of goods, stock accuracy, and operational discipline, while ensuring a safe, compliant, and productive work environment.
Key Accountabilities
- Ensure full compliance with health and safety regulations during all shift operations.
- Conduct regular audits, safety briefings, and risk assessments to foster a safe working environment.
- Lead by example in promoting a strong safety culture on the shop floor.
- Oversee warehouse and logistics operations, ensuring productivity, quality and service targets are met.
- Manage shift handovers and ensure clear communication across teams.
- Plan and allocate shift resources in alignment with daily and weekly forecasts.
- Monitor attendance, manage shift coverage, and adapt plans in response to operational changes.
- Lead, motivate, and support team leaders and operatives to drive performance.
- Support development initiatives, including on-the-job training, skills assessments, and succession planning.
- Conduct performance reviews and provide regular feedback.
- Monitor key shift-level KPIs such as pick rates, accuracy, loading times, and downtime.
- Utilize tools such as Short Interval Control, Daily Review Meetings and GEMBA walks to identify and resolve performance issues in real-time.
- Identify and implement process improvements using lean logistics principles and data insights.
- Work closely with the inventory team to ensure accurate stock handling, cycle counts, and minimal variances.
- Promote adherence to inventory control procedures across all shift activities.
- Identify inefficiencies and propose operational changes to improve shift productivity and reduce costs.
- Collaborate with supply chain, planning and manufacturing teams to ensure operational alignment.
- Communicate shift performance, issues and opportunities to senior leadership and other stakeholders.
- Ensure compliance with systems and processes, including WMS usage, equipment operation, and SOP adherence.
- Support the rollout and training of new systems and automation tools.
Skills/Experience
- Proven experience in logistics or warehouse operations leadership, ideally within an FMCG or e-commerce environment.
- Strong understanding of warehouse processes, stock movement, and health & safety regulations.
- Experience managing large teams in a shift-based or 24/7 operation.
- Proficient in logistics systems such as Warehouse Management Systems.
- Confident in analysing performance data and driving team accountability through KPIs.
- Hands-on knowledge of lean principles, 5S, or continuous improvement methodologies.
- Effective communicator and team player with strong problem-solving and people management skills.
Operations Shift Manager - Nights employer: Protein Works
Contact Detail:
Protein Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Shift Manager - Nights
✨Tip Number 1
Familiarise yourself with lean logistics principles and continuous improvement methodologies. Being able to discuss specific examples of how you've implemented these in past roles will show us that you can drive performance and efficiency in our operations.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed large teams in a shift-based environment. We value hands-on leaders who can motivate and support their teams, so be ready to share your approach to team management.
✨Tip Number 3
Brush up on your knowledge of Warehouse Management Systems (WMS) and be prepared to discuss how you've used them in previous roles. Showing us that you're proficient in logistics systems will give you an edge in the selection process.
✨Tip Number 4
Highlight your experience with health and safety regulations in logistics operations. We take safety seriously, so being able to articulate how you've promoted a strong safety culture and conducted audits in the past will resonate well with us.
We think you need these skills to ace Operations Shift Manager - Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or warehouse operations. Emphasise any leadership roles you've held, particularly in shift-based environments, and showcase your understanding of health and safety regulations.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the Operations Shift Manager role. Mention specific examples of how you've successfully managed teams, improved processes, or met KPIs in previous positions.
Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as experience with Warehouse Management Systems, lean principles, and performance data analysis. Use bullet points for clarity and impact.
Showcase Your Leadership Style: Describe your leadership approach in your application. Provide examples of how you've motivated teams, conducted performance reviews, and implemented training initiatives to drive operational success.
How to prepare for a job interview at Protein Works
✨Showcase Your Leadership Skills
As a Shift Operations Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you foster a positive work environment.
✨Understand Health and Safety Regulations
Since compliance with health and safety standards is crucial for this role, make sure you are well-versed in relevant regulations. Be ready to discuss how you've implemented safety protocols in previous positions and how you plan to promote a strong safety culture on the shop floor.
✨Familiarise Yourself with Logistics Systems
Proficiency in logistics systems, especially Warehouse Management Systems, is key. Brush up on your knowledge of these systems and be prepared to discuss how you've used them to improve operations. If possible, bring examples of how data analysis has driven accountability in your previous roles.
✨Prepare for Performance Metrics Discussion
The interview will likely cover key performance indicators (KPIs) relevant to shift operations. Be ready to talk about how you've monitored and improved metrics like pick rates, accuracy, and loading times. Use specific examples to illustrate your analytical skills and your ability to implement process improvements.
