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For Companies At a Glance
- Tasks: Manage IT systems across multiple sites, ensuring smooth operations and troubleshooting issues.
- Company: Protein Works is an innovative health and fitness brand focused on quality and exceptional service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced, entrepreneurial team making a real impact in the sports nutrition industry.
- Qualifications: Bachelor's degree in a related field and experience with SQL, coding, and e-commerce systems required.
- Other info: Ideal for self-starters who thrive in collaborative settings and are eager to learn.
The predicted salary is between 36000 - 60000 £ per year.
This is an incredible role, and one that is ideal for an accomplished "all-rounder" in the best sense of the word. Someone who has a wealth of knowledge across systems, coding and understands commercial business requirements. You will be responsible for the smooth running of core systems across Protein Works multi-site operations covering Manufacturing, Fulfilment, Supply Chain and offices. You will be familiar with systems integrations and able to trouble-shoot issues. Longer term, you will be expected to build a strategic IT plan. From a technical background, you will have coding in your locker to call upon when needed. You will also enjoy being in the thick of everything that a high growth, fast moving, entrepreneurial business can throw at you.
Immediate Responsibilities and Hot Projects
- Collaborate across the business with all key stakeholders to co-ordinate systems and technical priorities. Project managing these at every step.
- Manage the day to day warehouse management and manufacturing systems to minimise downtime and issues.
- Develop and take ownership of a clear 6 month systems roadmap for enhancements and fixes in line with business objectives.
- Build API integrations and overhaul unreliable integrations to ensure minimum downtime and commercial impact.
- Manage the IT Support ticketing system, managing the team to respond and resolve tasks across the business in a timely and effective manner.
- Undertake ad hoc IT systems projects based on business requirements and manage software and hardware requirements.
Minimum Requirements
- Bachelor's degree in computer science, business administration, or related field
- Advanced Universe and Microsoft SQL Server development experience
- Experience writing queries, reports, and screens
- Experience providing desktop and application support
- Cisco or CCA certification, or equivalent experience
- Able to work with mathematical concepts such as statistical inference and probability
- Demonstrated ability to achieve individual and team goals
The Things You'll Nail as Standard
- Efficiently create reports, dashboards, programs, BAMs, and BPMs
- Create add-on applications to perform small features on top of ERP system
- Install, document, and test software and hardware upgrades
- Support multiple software and hardware systems throughout the organization
- Offers leadership, coaching, and training to manage staff performance
- Responsible for internal systems security and application support to support all users
- Manages all information systems policies and documentation including backup strategies, user training materials, network maps, and security policies
- Regular communication with the operational team and senior management team
- Process-driven with the ability to quickly understand a situation and propose potential solutions
You're Naturally Like This...
- Possess a "can-do" attitude
- Highly enthusiastic with a drive to improve and develop new ways of working
- Ability to clearly communicate complex topics in simple terms, to a variety of audiences
- Avid self-learner & share knowledge across the business
- Highly motivated self-starter with a flexible, can-do attitude
- Place a high value on delivering business impact
- Positively impatient
- Great at building positive, productive collaborations and teams
- Excellent interpersonal skills
Non-Negotiables
- Previous experience working with ecommerce back office systems
- Developer experience at some level previously in VB.Net, PHP and SQL
- Highly organised and excellent verbal and written skills
- Ability to multi-task and deliver to deadlines
- Ability to lead and motivate, and challenge as required
- Excellent relationship building skills and ability to influence at various levels
- Well-organised, with an eye for detail in everything you do
About Protein Works
Rewind to 12th December 2012. Out of a freezing cold office (because we couldn't afford heating back then!), our founders huddled round a couple of laptops. This was the moment. After a year of working round the clock and a lifetime of tempering the thirst to create a world class brand, we pressed LAUNCH. That was the moment Protein Works website went live to the world.
It's not an overly fancy story, we know. There're no garages worked out of, no office in the Bay Area to talk up. But fancy isn't in our DNA, innovation is. With the idea to rock the very foundations of a sports nutrition industry that had become stagnant, we set out to create a health and fitness brand that put pure quality & wow service before the lowest possible price. We knew we'd be the underdogs from the very beginning. But you know what? We love that.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Wellness and Fitness Services, Food and Beverage Services, and Food and Beverage Manufacturing
IT Systems Manager employer: Protein Works
Contact Detail:
Protein Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Manager
✨Tip Number 1
Familiarise yourself with the specific systems and technologies mentioned in the job description, such as Microsoft SQL Server and API integrations. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with current or former employees of Protein Works on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss your previous experience with eCommerce back office systems and how you've successfully managed IT projects. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Showcase your enthusiasm for continuous learning and improvement. Protein Works values a 'can-do' attitude, so be prepared to discuss how you've taken initiative in past roles to enhance systems or processes, demonstrating your alignment with their company values.
We think you need these skills to ace IT Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT systems management, coding, and project management. Use specific examples that demonstrate your ability to handle the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Protein Works. Discuss how your skills align with their needs, particularly in systems integration and troubleshooting, and mention your experience in fast-paced environments.
Showcase Technical Skills: Clearly outline your technical skills, especially in Microsoft SQL Server, VB.Net, PHP, and any relevant certifications. Provide examples of how you've used these skills to solve problems or improve systems in previous roles.
Highlight Soft Skills: Don't forget to mention your interpersonal skills and ability to communicate complex topics simply. Protein Works values collaboration and a positive attitude, so share examples of how you've built productive relationships in past positions.
How to prepare for a job interview at Protein Works
✨Showcase Your Technical Skills
Be prepared to discuss your technical background in detail, especially your experience with coding languages like VB.Net, PHP, and SQL. Highlight specific projects where you've successfully implemented systems or resolved issues.
✨Demonstrate Your Problem-Solving Abilities
Since the role involves troubleshooting and managing systems, come equipped with examples of how you've tackled complex problems in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Business Context
Familiarise yourself with Protein Works' operations and their business model. Be ready to discuss how your IT strategies can align with their commercial objectives and enhance their multi-site operations.
✨Emphasise Collaboration and Communication Skills
This role requires working closely with various stakeholders. Prepare to share experiences where you've successfully collaborated across teams, managed expectations, and communicated complex technical concepts in simple terms.