Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Update software, install hardware, troubleshoot issues, and ensure system performance.
- Company: Join Protein Works, a leading healthy food brand dedicated to nutrition and wellness.
- Benefits: Enjoy hybrid working, exclusive discounts, private healthcare, and 25 days holiday plus bank holidays.
- Why this job: Be part of a fast-growing company that values innovation and supports your career development.
- Qualifications: Background in IT or systems engineering with expertise in APIs, databases, and integration patterns.
- Other info: Participate in Agile workflows and mentor junior team members while collaborating across departments.
The predicted salary is between 36000 - 60000 £ per year.
At Protein Works we rely on our IT systems to power the solutions across all functions at our new state of the art facility PW Campus.
Duties will include updating computer software, installing new hardware and troubleshooting technical problems. The selected candidate will need to demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.
Responsibilities include:
- Oversee the design and implementation of integrations between e-commerce, ERP, WMS, and internal business applications.
- Define best practices for API usage, middleware solutions, and data synchronisation across platforms.
- Ensure compliance with data security and privacy regulations.
- Monitor and maintain system performance, availability, and reliability across integrated applications.
- Identify and address performance bottlenecks, working closely with the development team to implement optimisations.
- Help develop and maintain security, backup, and redundancy strategies to minimise downtime and data loss.
- Conduct daily diagnostics and monitoring to identify and resolve system malfunctions.
- Ensure data flows correctly between integrated platforms, identifying and resolving discrepancies.
- Act as a key liaison between IT, development, operations, and external vendors to troubleshoot issues and improve system efficiencies.
- Lead discussions on integration design, best practices, and future improvements, ensuring alignment with overall IT strategy.
- Support and mentor junior IT team members, fostering knowledge-sharing and process improvements.
- Provide guidance to non-technical stakeholders, translating complex IT concepts into clear business insights.
- Participate in Agile workflows, leveraging tools such as Atlassian JIRA for project tracking and collaboration.
- Deep understanding of system integration patterns, APIs (REST, SOAP), and middleware solutions.
- Expertise in SQL and NoSQL databases (e.g., MySQL, MSSQL, Big Query, or similar) for effective data management.
- Familiarity with message queues (RabbitMQ, Apache Kafka, AWS SQS) for asynchronous communication.
Join Protein Works: Home of the Best Shakes on the Planet. Protein Works® is a multi-award-winning healthy food brand based in the Northwest. Our mission is simple: to help people live healthier & happier lives through the power of nutrition. We employ 170 people across product development, manufacturing, logistics, and head office, all working towards one goal: creating premium, nutrition-packed products at unbeatable value. Our range includes protein shakes, meal shakes, wellness supplements, and high-protein snacks, all crafted for incredible taste and top-tier nutrition. With over 350 million shakes sold worldwide, Protein Works® is one of Europe’s fastest-growing food and beverage brands. We’re obsessed with excellence and innovation, helping over 2 million customers on their journey to better health.
Benefits include:
- Exclusive staff discount
- Cycle to work scheme
- Hybrid working: WFH on Fridays
- Private Healthcare
- 25 days holiday + all bank holidays
- Pension scheme
- Staff socials and events
- Fantastic Bonus Scheme
IT Service Desk Systems Engineer employer: Protein Works
Contact Detail:
Protein Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SQL, NoSQL databases, and middleware solutions. Being able to discuss your experience with these tools during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous experience you have with system integrations, especially involving e-commerce or ERP systems. Be ready to share examples of how you've successfully managed data synchronisation and resolved discrepancies in past roles.
✨Tip Number 3
Demonstrate your understanding of Agile methodologies and tools like Atlassian JIRA. Mention any relevant projects where you've participated in Agile workflows, as this will align with the company's working style and show your adaptability.
✨Tip Number 4
Prepare to discuss how you can act as a liaison between technical and non-technical stakeholders. Think of examples where you've successfully translated complex IT concepts into clear business insights, as this is a key aspect of the role.
We think you need these skills to ace IT Service Desk Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT systems engineering, particularly focusing on your skills in troubleshooting, system performance monitoring, and integration design. Use keywords from the job description to align your experience with what Protein Works is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how it can enhance business operations. Mention specific examples of past projects where you successfully implemented integrations or improved system efficiencies, showcasing your problem-solving skills.
Showcase Technical Competency: Clearly outline your technical skills related to APIs, SQL/NoSQL databases, and middleware solutions. Provide examples of how you've used these technologies in previous roles to demonstrate your competency and readiness for the position.
Highlight Team Collaboration: Since the role involves liaising with various teams, emphasise your experience in collaborative environments. Discuss how you've supported or mentored junior team members and worked with cross-functional teams to achieve project goals.
How to prepare for a job interview at Protein Works
✨Showcase Your Technical Skills
Be prepared to discuss your technical competencies in detail. Highlight your experience with system integration patterns, APIs, and database management. Consider bringing examples of past projects where you successfully implemented solutions or resolved complex issues.
✨Understand the Company’s Mission
Familiarise yourself with Protein Works' mission and values. Be ready to explain how your skills and experiences align with their goal of promoting healthier lifestyles through nutrition. This shows your genuine interest in the company and its objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific technical challenges, such as troubleshooting system malfunctions or optimising performance bottlenecks. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Collaboration
Since the role involves liaising with various teams, be ready to share examples of how you've successfully collaborated with IT, development, and operations teams in the past. Emphasise your ability to communicate complex IT concepts to non-technical stakeholders.
