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- Tasks: Lead daily warehouse and production operations while mentoring a high-performing team.
- Company: Join Protective Wear Supplies, a leading UK provider of workwear and PPE with 50 years of experience.
- Benefits: Enjoy a supportive culture with regular performance reviews and opportunities for personal growth.
- Why this job: Make a real impact in a collaborative environment focused on innovation and empowerment.
- Qualifications: Experience in B2B operations, logistics, and knowledge of health and safety regulations required.
- Other info: This is a permanent, full-time role based in Plymouth.
The predicted salary is between 36000 - 60000 £ per year.
At Protective Wear Supplies (PWS), we’ve been supporting safer workplaces for 50 years, and we’re looking for a reliable, empowering, and solutions-focused Operations Manager to help lead our next stage of growth.
This is a hands-on leadership role right at the heart of our warehouse and production operations. You’ll join a friendly, driven team where your ideas are valued, and your leadership makes a real impact.
About Protective Wear Supplies:
PWS is on a mission to become the number one workwear and PPE provider in the UK.
With offices based in the ocean city of Plymouth, Protective Wear Supplies (PWS) provides safety and workwear to thousands of customers across the UK. PWS has also developed a growing range of own-brand products which aim to be industry disrupters in their market.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of innovation, collaboration and empowerment.
· Collaboration – We succeed together.
· Accountability – We take ownership and deliver results.
· Respect – We act with integrity and treat others with fairness.
· Empowerment – We support each other’s growth and development.
How we will support you:
At PWS, our managers and supervisors actively work with their team to ensure every member feels supported and valued through dedicated and regular performance and development reviews. We truly believe in developing and championing our staff and are committed to helping every individual reach their full potential.
Your typical day will look like:
- Overseeing day-to-day warehouse and production activity
- Strengthening inventory control and operational systems
- Leading, mentoring, and developing a high-performing team
- Working closely with customer service teams to resolve operational issues that impact customer satisfaction
- Monitoring fulfilment KPIs such as order accuracy, dispatch time, and returns, and implementing improvements where needed
- Working with supply chain / procurement teams to align production, logistics, and inventory with demand
- Identifying risks and inefficiencies in the supply chain operations and propose actionable solutions
- Introducing automation and digital tools where appropriate to reduce manual effort and improve accuracy
- Conducting regular risk assessments and audits to identify hazards and implement corrective actions
- Providing training and guidance to ensure all staff understand and adhere to safety procedures
- Conducting regular one-to-ones, set clear performance objectives, and managing appraisals
- Producing regular operational reports, providing insights into performance, risks, and opportunities
- Contributing to long-term planning, including capacity expansion, technology adoption, and process innovation.
You will have:
- Proven experience in B2B operations and logistics, ideally in the PPE/workwear industry
- Familiarity with ISO 9001 and ISO 14001 standards or equivalent frameworks
- Strong understanding of warehouse systems, logistics, and supply chain operations
- Experience leading change management initiatives
- Knowledge of UK health and safety and compliance regulations
You will be:
- Confident.
- Calm and focused.
- A team player.
- Reliable and committed.
- Driven and enthusiastic.
For a full job description or to find out more about the role, please get in touch.
If you are excited by this opportunity to join our team, it’d be great to hear from you.
To apply for this job role, please send your CV and cover letter to ralph@protectivewearuk.com. We’d love to learn more about you.
Job Type: Permanent, Full-time
Reference ID: OM 2025
Please do not contact us on behalf of recruitment agencies regarding this position.
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Operations Manager employer: Protective Wear Supplies Ltd
Contact Detail:
Protective Wear Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operations and logistics processes used in the PPE and workwear industry. Understanding the nuances of this sector will help you speak confidently about how you can contribute to PWS's mission.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully led teams in previous roles. Highlighting your ability to mentor and develop others will resonate well with PWS's culture of empowerment.
✨Tip Number 3
Research the latest trends in automation and digital tools within warehouse operations. Being able to discuss innovative solutions that could enhance efficiency at PWS will demonstrate your forward-thinking approach.
✨Tip Number 4
Prepare to discuss your experience with ISO standards and compliance regulations, particularly in relation to health and safety. This knowledge is crucial for the Operations Manager role and will show your commitment to maintaining high operational standards.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B operations and logistics, particularly in the PPE or workwear industry. Use specific examples to demonstrate your leadership skills and familiarity with ISO standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your values align with PWS's culture of collaboration, accountability, respect, and empowerment. Mention specific achievements that showcase your ability to lead and improve operational systems.
Showcase Problem-Solving Skills: Highlight instances where you've identified inefficiencies in operations and implemented successful solutions. This is crucial for the Operations Manager role, so be sure to provide concrete examples that demonstrate your analytical and strategic thinking.
Proofread and Format: Before submitting your application, carefully proofread your CV and cover letter for any errors. Ensure that the formatting is clean and professional, making it easy for the hiring team to read and understand your qualifications.
How to prepare for a job interview at Protective Wear Supplies Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully mentored and developed team members in the past.
✨Demonstrate Industry Knowledge
Familiarity with the PPE/workwear industry is crucial. Research current trends, challenges, and innovations in the sector so you can speak confidently about how you can contribute to PWS's mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific situations where you've identified inefficiencies or implemented changes that improved operations, and be ready to share these examples.
✨Emphasise Collaboration and Accountability
PWS values teamwork and ownership. Be sure to highlight your experiences working collaboratively with other departments and how you take responsibility for achieving results in your previous roles.