At a crucial moment for the protection of people, rights and democracy, we're looking for an exceptional Operations and Executive Support Manager to help keep Protection Approaches running brilliantly. Working at the heart of our small, ambitious team, you'll take ownership of the day-to-day operations, provide vital support to our Co-Executive Directors, and ensure our people have everything they need to deliver work that has never been more important.
Contract: Permanent
Hours: Full time, 35 hours per week, flexible working hours
Location: Based at Protection Approaches's offices in London, with optional 2 days from home
Deadline: Sunday 29 November, 11.59pm
We are looking for an experienced operations and administrative professional with a proven track record of taking responsibility for the smooth running of an organisation, office or busy team. You might have worked in operations management, office management, executive assistance, business support or a comparable role.
Organisation and operational management
- Excellent organisational skills, with the ability to manage competing priorities, anticipate needs and take responsibility for ensuring things get done.
- Experience developing and improving internal systems, processes and ways of working, alongside managing day-to-day operational arrangements.
- Strong attention to detail, practical problem-solving skills and the confidence to exercise independent judgement.
- A proactive and resourceful approach, with the ability to respond calmly and effectively when priorities change or unexpected challenges arise.
Executive and administrative support
- Experience providing high-quality administrative or executive support, including diary management, scheduling, organising meetings, events and travel.
- Strong administrative and digital skills, including confidence using Microsoft 365 or comparable systems.
- Excellent written and verbal communication skills, including confidence engaging with senior colleagues, trustees, external stakeholders and suppliers.
- Discretion, reliability and professionalism when handling confidential information and sensitive matters.
Relationships and personal qualities
- Excellent communication skills, with a warm, approachable and collaborative working style and the ability to build positive relationships across an organisation.
- A genuine enthusiasm for operations and executive support, and pride in helping colleagues and organisations work effectively.
- A practical, hands-on attitude, with a willingness to take responsibility for everything from improving organisational systems to managing everyday office needs.
- Initiative, sound judgement and the confidence to work independently, alongside an appreciation of when to seek advice or involve colleagues.
- An interest in Protection Approaches' mission and a commitment to contributing to a positive, supportive and well-organised working environment.
We welcome applications from people with experience across different sectors. Previous experience in the charity sector is not required, we are interested in the skills, experience and personal qualities you bring to the role.
We do not expect candidates to meet every criterion. What matters most is that you have the experience and capability to take ownership of this role, enjoy the varied responsibilities that come with working in a small organisation, and want to put your skills to work in an organisation with a strong social purpose.
Operations and Executive Support Manager in Reading employer: PROTECTION APPROACHES
Protection Approaches is an exceptional employer dedicated to preventing identity-based violence and fostering inclusive societies. With a flexible work culture that prioritises employee wellbeing, including access to an employee assistance programme and duvet days, staff are supported in managing the demands of this vital work. The organisation offers meaningful opportunities for professional growth within a dynamic team, making it an ideal place for passionate advocates looking to make a significant impact in the field of human rights.
