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- Tasks: Support vendors through their onboarding journey on our platform.
- Company: Sportona is transforming sports and wellness services with an innovative SaaS platform.
- Benefits: Gain hands-on experience, mentorship, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real impact in the sports industry.
- Qualifications: Strong communication skills and a passion for sports or customer service are essential.
- Other info: No prior experience needed; full training will be provided.
Are you passionate about building relationships and providing exceptional customer experiences? Join Sportona as a Vendor Onboarding Executive and play a crucial role in supporting vendors on their onboarding journey
About Sportona
At Sportona, we are revolutionizing how sports and wellness services are delivered. Our SaaS platform empowers coaches, trainers, and businesses to manage their operations efficiently while providing individuals access to top-tier services through our mobile app. Our mission is to make sports and wellness accessible, organized, and impactful for communities across the UK.
What We Are Looking For
We’re searching for a motivated and proactive individual eager to kickstart their career in customer service and operational support. As an apprentice, you’ll learn the skills needed to onboard vendors effectively, ensuring they have a seamless experience and are set up for success on our platform.
Role Overview
The Vendor Onboarding Executive will guide vendors through the onboarding process, from initial registration to being fully operational on Sportona’s platform. You’ll be the primary point of contact for vendors, ensuring their journey is smooth and their needs are met. This role requires strong communication skills, attention to detail, and a passion for helping others succeed.
Key Responsibilities
- Assist vendors in creating and completing their profiles on the platform.
- Guide vendors through the onboarding process, providing clear instructions and timely support.
- Troubleshoot and resolve any onboarding challenges vendors may face.
- Collaborate with internal teams to address vendor queries or concerns.
- Ensure vendor profiles meet Sportona’s quality standards and compliance requirements.
- Provide feedback and suggestions to improve the onboarding process.
- Build positive relationships with vendors, creating a foundation for long-term collaboration.
- Maintain accurate records of vendor interactions and progress in the onboarding journey.
What You Will Gain
- Hands-on experience in customer support, operations, and vendor management.
- Exposure to the dynamic environment of a fast-growing sports tech company.
- Training in communication, problem-solving, and operational tools.
- Mentorship and guidance to develop your career path within the sports and wellness industry.
- A chance to make a real impact on the success of vendors and the growth of Sportona.
Qualifications
- Strong communication skills, both written and verbal.
- Attention to detail and organizational abilities.
- Proactive and enthusiastic approach to learning and problem-solving.
- Basic computer skills and familiarity with Microsoft Office or Google Workspace.
- A passion for sports, wellness, or customer service is a plus.
- No prior experience is necessary; full training will be provided.
Why Sportona?
- Be part of a company making a difference in the sports and wellness industry.
- Work in a supportive and inclusive environment that values innovation and collaboration.
- Gain real-world experience and professional growth opportunities.
- Join a mission-driven organization dedicated to empowering communities through technology.
How to Apply
If you’re ready to begin your career journey with Sportona, we’d love to hear from you! Please send your CV and a short cover letter explaining why you’re excited about this opportunity.
You also can find more opportunities here.
Join Sportona and help us build a thriving community of vendors while developing your career in the sports tech industry!
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Vendor Onboarding Executive – Apprenticeship employer: protected by Crown Automation LLC
Contact Detail:
protected by Crown Automation LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vendor Onboarding Executive – Apprenticeship
✨Tip Number 1
Familiarise yourself with Sportona's platform and its features. Understanding how the onboarding process works will allow you to speak confidently about it during your interactions, showing your enthusiasm and readiness to help vendors.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. This will help you articulate your thoughts clearly and effectively, which is crucial for guiding vendors through their onboarding journey.
✨Tip Number 3
Research common challenges faced by vendors during onboarding in similar industries. Being aware of these issues will enable you to proactively address concerns and provide solutions, demonstrating your problem-solving abilities.
✨Tip Number 4
Network with professionals in the sports and wellness industry through social media platforms like LinkedIn. Building connections can provide insights into the role and may even lead to valuable recommendations when applying for the position.
We think you need these skills to ace Vendor Onboarding Executive – Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Vendor Onboarding Executive. Familiarise yourself with the skills required, such as strong communication and attention to detail, and think about how your experiences align with these.
Craft a Tailored CV: When writing your CV, highlight any relevant skills or experiences that demonstrate your customer service abilities and passion for sports or wellness. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Sportona's mission. Share specific examples of how your skills and experiences make you a great fit for the position, and explain why you're excited about the opportunity to help vendors succeed.
Proofread Your Application: Before submitting your application, take the time to proofread both your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at protected by Crown Automation LLC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping others and providing exceptional customer experiences. Share any relevant examples from your past, even if they are from personal experiences, to demonstrate your commitment to customer service.
✨Demonstrate Strong Communication Skills
As a Vendor Onboarding Executive, communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would guide vendors through the onboarding process and handle any challenges that may arise.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail. During the interview, mention instances where your organisational skills have helped you succeed in previous tasks or projects. This will show that you can maintain high standards for vendor profiles.
✨Research Sportona and Its Mission
Familiarise yourself with Sportona's mission and values. Understanding their approach to sports and wellness services will allow you to align your answers with their goals, demonstrating that you are genuinely interested in being part of their team.
