At a Glance
- Tasks: Engage with customers post-purchase to ensure their needs are met and explore alternatives.
- Company: Join Protect Line, a company that values care, collaboration, and personal growth.
- Benefits: Competitive salary, uncapped commission, flexible time off, and generous family leave.
- Other info: Epic company events, career growth opportunities, and a supportive, inclusive culture await you!
- Why this job: Transform your conversational skills into success with our award-winning training programme.
- Qualifications: No experience needed; just a passion for helping others and great communication skills.
The predicted salary is between 36000 - 60000 £ per year.
After Sales Executive | £30,000 Base increasing up to £36,000 + Uncapped Commission | £45,000 OTE | No Sales Experience Needed!
Turn Great Conversations Into Great Earnings.
Love talking to people but don't fancy a traditional sales role?
As an Aftersales Executive, you'll speak with customers who have recently purchased a policy, helping make sure it still meets their needs and identifying opportunities to improve their cover where appropriate.
This isn't cold calling. These are existing customers who already know us and trust us. Our market-leading, uncapped commission scheme also puts money in your pocket whilst you are still learning the ropes, rewarding your success every step of the way.
Why You'll Love It Here
- £30,000 starting salary - increasing up to £36,000 through our clear and realistic progression pathway
- Uncapped commission - realistic earnings of £45,000+, top performers earn £80,000+
- Sales Progression Pathway - unlock higher basic salaries, car allowance and wellbeing allowance which can include gym membership, a cleaner, car valeting, weekly food subscriptions and much more!
- No Cold Calling - everyone you speak to is an existing customer!
- Top Performer Rewards - incentives, nights out, access to our exclusive Core 100 lounge including free drinks and snacks
- Career Progression - many of our leaders started in this role
- Flexible Holiday - buy extra days or sell what you don't use
- Extra Paid Days Off - for your birthday, wedding, house purchase and other major life moments
- Paid Charity Day - support a cause that matters to you
- Christmas Shutdown - guaranteed time off to spend the festive period with your loved ones
- Legendary Company Events - because hard work deserves celebrating
- Enhanced Family Leave - maternity, paternity, adoption and surrogacy support
- Great location - free nearby parking and excellent transport links
What You’ll Be Doing
You'll speak with customers who have recently taken out a policy, taking the time to understand whether their cover still meets their needs and expectations. Using great questioning techniques, active listening and attention to detail, you'll uncover opportunities to upsell and cross-sell, helping customers find solutions that better suit their circumstances. Each interaction is a standalone conversation, so you'll need to quickly build rapport, handle objections and create value in the moment. If you enjoy influencing decisions, overcoming challenges and turning conversations into results, you'll fit right in.
Why Protect Line?
We're one of the UK's leading fee-free life insurance brokers, trusted by 500,000+ families and backed by 45,000+ five-star reviews.
- Award-winning business
- Independent and innovative
- Growing fast with strong customer demand
But what really makes Protect Line different is our culture and purpose 'Investing in our People to Protect yours.'
People join us for all sorts of reasons - earning potential, career progression, job security or purpose. They stay because of the people around them. When life takes people in a different direction, some of our team move on, only to return - because they miss the culture, support and opportunity.
Here, you'll find supportive colleagues, real opportunities to grow and a culture where success is celebrated together.
You don’t need experience, we’re looking for people with the right mindset:
- Ambitious and eager to learn
- Motivated by goals and rewards
- Positive and resilient
- Passionate about helping people
Whether you're working in customer service, retail, hospitality, sales, or looking for a fresh challenge, we'd love to hear from you.
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Aftersales Executive in Bournemouth employer: Protect Line
Join a dynamic team as a Sales Executive in the life insurance sector, where your communication skills will shine while helping customers secure their future. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities to ensure you thrive in your role. Located in a vibrant area, we provide a rewarding environment that values your contributions and encourages a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Executive in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research Protect Line's values and culture, so you can show how you align with their mission during your conversations. This will help you stand out as someone who truly gets what they're all about.
✨Tip Number 2
Practice your conversational skills! Role-play with a friend or family member to get comfortable with engaging customers. Focus on asking thoughtful questions and addressing objections, turning every 'no' into an opportunity to learn more.
✨Tip Number 3
Be ready to showcase your listening skills! During your interactions, make sure to actively listen to what customers are saying. This will help you tailor your responses and offer solutions that genuinely meet their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and embarking on this exciting journey with us at Protect Line.
We think you need these skills to ace Aftersales Executive in Bournemouth
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for engaging with customers and how you can bring a unique touch to our team.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your conversational skills and any experience you have in customer engagement, even if it’s not in a sales role. We love seeing how you connect with our values!
Showcase Your Listening Skills:Since this role is all about understanding customer needs, mention any experiences where you’ve had to listen actively and respond thoughtfully. We’re looking for those who can turn a 'no' into a 'tell me more'!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our extraordinary team!
How to prepare for a job interview at Protect Line
✨Know the Company Values
Before your interview, take some time to understand Protect Line's core values: Care, Collaborate, Dare, and Deliver. Think about how these values resonate with you and prepare examples from your past experiences that demonstrate your alignment with them. This will show your genuine interest in the company culture.
✨Master Active Listening
As an Aftersales Executive, engaging with customers is key. Practice active listening techniques before your interview. This means not just hearing but truly understanding what someone is saying. You can do this by summarising their points back to them or asking clarifying questions. This skill will be crucial in your role!
✨Prepare for Objections
In this role, you’ll likely face objections from customers. Think of common objections you might encounter and prepare thoughtful responses. Practising how to turn a 'no' into a 'tell me more' will demonstrate your problem-solving skills and conversational prowess during the interview.
✨Show Your Personality
While structured scripts are part of the job, don’t forget to let your personality shine through! Prepare to share personal anecdotes or experiences that highlight your unique approach to customer interactions. This will help you stand out as a candidate who can connect authentically with customers.
