At a Glance
- Tasks: Handle escalated IT incidents and support cloud and on-premise infrastructure.
- Company: Protect Line Ltd, a dynamic tech company in Bournemouth.
- Benefits: Competitive salary, flexible working hours, and opportunities for skill development.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Join a team that values innovation and security in tech support.
- Qualifications: Experience in IT support and knowledge of Microsoft 365 and security best practices.
The predicted salary is between 60000 - 80000 £ per year.
Protect Line Ltd in Bournemouth is seeking an IT Second Line Technician to handle escalated incidents and support our cloud and on-premise infrastructure.
You will own tickets through resolution, support Microsoft 365, Exchange Online, Share Point, One Drive and Teams, and help strengthen security with best practices.
You will work with Active Directory/Entra and network services, liaising with users to resolve issues efficiently while maintaining service levels in a busy environment.
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We think you need these skills to ace IT Second Line Technician — Cloud, Security & End-User Support in Bournemouth
Incident Management
Microsoft 365
Exchange Online
SharePoint
OneDrive
Teams
Active Directory
