At a Glance
- Tasks: Provide Level 3 IT support and assist with network infrastructure.
- Company: Join Protec Services, a growing IT and Security company in Louth.
- Benefits: Starting salary of £30,000+, company van, pension scheme, and 28 days holiday.
- Other info: Enjoy ongoing training, a supportive team, and excellent career growth opportunities.
- Why this job: Gain hands-on experience with diverse technologies and make a real impact.
- Qualifications: 3+ years in IT support, strong troubleshooting, and Microsoft 365 knowledge.
Salary: £30,000 - 30,000 per year
Requirements
- 3+ years experience in IT support or infrastructure
- Strong troubleshooting skills
- Excellent communication and interpersonal skills, with the confidence to speak with customers, answer questions, and explain information clearly and professionally
- Strong Microsoft 365 and Azure knowledge
- Networking experience, including VPNs, VLANs, switches, and firewalls
- Full UK driving licence is essential
- Experience with Hyper-V, VMware, or MSP/IT support environments would be advantageous
Responsibilities
- Provide Level 3 IT support onsite and remotely
- Assist onsite network technicians with secondary fixing as required
- Configure, install, and support onsite infrastructure including firewalls, network switches, Wi-Fi links, servers, VOIP/SIP/PBX, CCTV, PCs, broadband, and printers
- Support Microsoft 365 and Windows environments
- Troubleshoot hardware, software, and network issues
- Work with Hyper-V, VMware, and server environments
- Visit client sites for installations and support
Technologies
- Azure
- Hardware
- Hyper-V
- Support
- Microsoft 365
- Network
- Security
- VMware
- Windows
- Office 365
- Cloud
More
We are Protec Services, a growing IT and Security company based in Louth. We offer a full-time, permanent, fully office-based role with a starting salary from £30,000+ DOE, a company van during work hours, pension scheme, ongoing training and certification opportunities, a supportive team environment, exposure to a wide range of technologies and environments, and 28 days holiday including bank holidays plus up to 2 additional paid days over the Christmas shutdown period. The role is Monday to Friday, approximately 42 hours per week between 8am and 6pm, and involves daily attendance at our office and travel to client sites when needed.
- company van during work hours
- pension scheme
- ongoing training and certification opportunities
- supportive team environment
- exposure to a wide range of technologies and environments
- 28 days holiday including bank holidays plus up to 2 additional paid days over the Christmas shutdown period
IT Technician Level 3 in Louth employer: Protec Services
At Protec Services, we pride ourselves on being an excellent employer, offering a supportive team environment where IT Technicians can thrive. With a focus on ongoing training and certification opportunities, employees are encouraged to grow their skills while enjoying a competitive salary and benefits package, including a company van during work hours and generous holiday allowances. Located in Louth, our office-based role provides exposure to a diverse range of technologies, making it a rewarding place for those passionate about IT support.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician Level 3 in Louth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Protec Services values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Protec Services might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Protec Services!
✨Direct Apply to Protec Services
Let's not forget to apply directly through the Protec Services website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician Level 3 in Louth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Protec Services.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Protec Services. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Protec Services
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
