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For Companies At a Glance
- Tasks: Join our team to service and commission fire alarm systems while ensuring safety and compliance.
- Company: Protec Fire Detection PLC is a leading provider of fire safety solutions in the UK.
- Benefits: Enjoy a supportive work environment with opportunities for training and career growth.
- Why this job: Be part of a vital industry, enhancing safety and making a real difference in communities.
- Qualifications: Electrical experience is desirable; strong customer service skills and teamwork are essential.
- Other info: On-call duties included; must comply with health and safety regulations.
The predicted salary is between 30000 - 42000 £ per year.
Typical Responsibilties
- To work with and under instruction from Customer Services Team Members, complying with work instructions, company policies and Health and Safety procedures.
- To maintain a working knowledge of simple circuits and measuring devices and an understanding and respect of electrical circuits as well as undertaking training courses where necessary.
- To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude and capable of communicating diplomatically to strengthen customer relationships.
- Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and associated systems.
- With relevant training, commission our clients’ Fire Alarm and associated systems.
- Maintain an accurate and high standard of Customer, Company and Personal paperwork.
- Undertake ‘On-Call’ duties as part of your Area Team.
- Any other duties commensurate with the role.
Person Specification
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications
- Electrical experience / competence – Desirable – Application
- Experience of working within the electrical / electronic sector – Desirable – Application
- A working knowledge of electrical circuits & measuring devices – Desirable – Application
- Experience of working with Fire Alarms and associated systems – Desirable – Application
- Familiarity with safe working practices and Health & Safety requirements – Essential – Interview / Application
Skills / Abilities
- Excellent customer service skills – Essential – Interview / Application
- Competent using technology such as laptops, measuring devices, smart phones etc – Essential – Interview / Application
- Ability to maintain accurate records whilst regularly submitting customer and company paperwork in a timely manner – Essential – Interview / Application
- Good interpersonal skills and the ability to work as part of a team – Essential – Interview / Application
- Excellent oral and written communication skills – Essential – Interview / Application
- The ability to communicate effectively with staff at carrying levels throughout the company – Essential – Interview / Application
Other
- A thorough understanding of relevant British Standards, in particular clauses relating to servicing, maintenance and commissioning – Desirable – Interview
- A genuine interest in your work with an enthusiasm and willingness to learn – Essential – Interview / Application
- Full, valid driving licence – Essential – Interview / Application
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Fire Alarm Service and Commissioning Engineers employer: Protec Fire Detection PLC
Contact Detail:
Protec Fire Detection PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service and Commissioning Engineers
✨Tip Number 1
Familiarise yourself with the latest British Standards related to fire alarm systems. This knowledge will not only help you during the interview but also demonstrate your commitment to safety and compliance in the field.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be acting as a Company Ambassador, showcasing your ability to communicate effectively and maintain a professional appearance can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the electrical and fire safety sectors. Attend relevant workshops or seminars to meet potential colleagues and learn more about the industry, which could give you an edge in your application.
✨Tip Number 4
Prepare for practical assessments by reviewing your knowledge of electrical circuits and measuring devices. Being able to demonstrate your technical competence during the interview will show that you're ready for the role.
We think you need these skills to ace Fire Alarm Service and Commissioning Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the electrical and electronic sector, particularly any work with fire alarms. Use specific examples to demonstrate your skills and qualifications that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to communicate effectively. Mention your enthusiasm for the role and how your background makes you a suitable candidate for Protec Fire Detection PLC.
Highlight Relevant Qualifications: In your application, clearly outline any electrical qualifications or training you have completed. If you have experience with health and safety practices, make sure to include that as well, as it is essential for this role.
Showcase Your Interpersonal Skills: Provide examples of how you've successfully worked in teams or communicated with clients in previous roles. This will demonstrate your ability to act as a Company Ambassador and maintain strong customer relationships.
How to prepare for a job interview at Protec Fire Detection PLC
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of electrical circuits and measuring devices. Be prepared to discuss your experience with fire alarms and associated systems, as this will demonstrate your competence in the field.
✨Emphasise Customer Service Skills
Since excellent customer service is essential for this role, think of examples from your past experiences where you successfully handled customer interactions. Highlight your ability to communicate effectively and maintain a professional appearance.
✨Demonstrate Health and Safety Awareness
Familiarity with safe working practices is crucial. Be ready to discuss how you have adhered to health and safety regulations in previous roles, and show that you understand their importance in the context of fire alarm servicing.
✨Prepare for Teamwork Questions
This role requires good interpersonal skills and teamwork. Prepare to share examples of how you've worked collaboratively in a team setting, and how you can contribute positively to the company culture at Protec Fire Detection PLC.
