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- Tasks: Join our team as a Sales Administrator, processing orders and supporting our commercial team.
- Company: We're a leading UK food manufacturer with a strong reputation in the FMCG industry.
- Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for growth.
- Why this job: This role offers autonomy, visibility, and a chance to thrive in a fast-paced environment.
- Qualifications: Previous experience in sales support or administration is preferred; strong IT skills are essential.
- Other info: Full-time, permanent position based in Cranbrook, with training provided on specific systems.
The predicted salary is between 36000 - 60000 £ per year.
Location: Cranbrook
Salary: Competitive, DOE
Hours: Full-Time, Permanent (40 hours per week) onsite
Industry: FMCG
Are you a confident and detail-driven administrator looking to support a busy commercial team within a fast-paced food production environment? We are working with a leading UK food manufacturer who are seeking a Sales Office Administrator to join their growing team.
The Opportunity:
You’ll be responsible for ensuring the efficient running of the sales order function – processing and amending customer orders, handling stock queries, raising credit notes, managing pricing updates and providing general administrative support to the commercial team.
Key Responsibilities:
- Processing customer orders received via email and telephone
- Amending orders and communicating changes internally
- Completing and coordinating stock transfers
- Resolving customer stock queries in a timely manner
- Generating and issuing invoices and credit notes
- Processing pricing amendments when required
- Matching proof of delivery (PODs) to delivery notes and escalating issues
- Assisting with product code creation and system set-up
- Liaising with commercial and logistics teams
- Running weekly sales reports for senior management
- Handling customer enquiries and managing the sales inbox
- Supporting the Commercial Sales and Account Management teams with ad-hoc admin
What You’ll Need:
- Previous experience in a similar sales support, customer service, or administrative role – ideally within food/FMCG or a production-led environment
- Strong IT skills – confident using systems like Sage, Web EDI, Trade XP or similar (training provided)
- Excellent organisational skills and high attention to detail
- Strong communication skills, both written and verbal
- Ability to work under pressure and manage multiple tasks efficiently
Why Apply?
- Be part of a long-established, values-led manufacturing business
- Supportive and close-knit team culture
- A varied, busy role with autonomy and visibility within the wider business
Locations
Sales Administrator employer: Protea Recruitment Ltd | Food | Drinks | FMCG Recruitment Partner
Contact Detail:
Protea Recruitment Ltd | Food | Drinks | FMCG Recruitment Partner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the FMCG industry, especially food production. Understanding the specific challenges and trends in this sector will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Brush up on your IT skills, particularly with systems like Sage or Web EDI. If you have experience with similar software, be ready to discuss how you've used these tools to improve efficiency in previous roles.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks under pressure. This role requires excellent organisational skills, so showcasing your ability to juggle priorities will make you stand out.
✨Tip Number 4
Research the company culture and values of the food manufacturer. Being able to align your personal values with theirs during discussions can demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administrative roles, especially within the FMCG sector. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence and attention to detail. Mention specific examples of how you've successfully managed customer orders or resolved stock queries in previous roles.
Highlight IT Skills: Since strong IT skills are essential for this role, emphasise your proficiency with systems like Sage or similar software. If you have experience with any relevant tools, be sure to mention them.
Showcase Communication Skills: In both your CV and cover letter, provide examples of your strong written and verbal communication skills. This could include experiences where you effectively liaised with teams or handled customer enquiries.
How to prepare for a job interview at Protea Recruitment Ltd | Food | Drinks | FMCG Recruitment Partner
✨Showcase Your Organisational Skills
As a Sales Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your previous roles where you successfully organised and prioritised tasks under pressure.
✨Familiarise Yourself with Relevant Software
Since the role requires strong IT skills, make sure you brush up on systems like Sage or Web EDI. If you have experience with similar software, be ready to discuss how you used it to improve efficiency in your past roles.
✨Prepare for Customer Interaction Scenarios
Given that you'll be handling customer enquiries and stock queries, think of specific situations where you resolved issues effectively. Highlight your communication skills and how you maintained professionalism under pressure.
✨Understand the FMCG Industry
Research the food production sector and the company’s position within it. Being knowledgeable about industry trends and challenges will show your genuine interest in the role and help you stand out as a candidate.
